Anyone know why pocket met averse will not sign u in when u have changed password

[Madelaine McMasters]

Hi Myfanwy,

I've never used Pocket Metaverse, so I'm only guessing. It's possible that Pocket Metaverse has cached your username/password and is autofilling that into the log-in dialog when you launch the app. If you see your name in the username field, and dots in the password field when you launch the app, delete the dots and type in your new password. Quitting the app might also help, do that by double pressing the home button on your iPhone/iPad and then flick the viewer window thumbnail up and off the screen. Then relaunch the viewer.

Good luck!

[Madelaine McMasters]

Hi Myfanwy,

I've never used Pocket Metaverse, so I'm only guessing. It's possible that Pocket Metaverse has cached your username/password and is autofilling that into the log-in dialog when you launch the app. If you see your name in the username field, and dots in the password field when you launch the app, delete the dots and type in your new password. Quitting the app might also help, do that by double pressing the home button on your iPhone/iPad and then flick the viewer window thumbnail up and off the screen. Then relaunch the viewer.

Good luck!