0 Storm Clarence 495 Posted March 18, 2011 Share Posted March 18, 2011 Close out your dashboard and re-login. In billing info re-enter your new payment info. Link to post Share on other sites
0 Storm Clarence 495 Posted March 18, 2011 Share Posted March 18, 2011 Close out your dashboard and re-login. In billing info re-enter your new payment info. Link to post Share on other sites
0 SuzyLou 0 Posted March 18, 2011 Share Posted March 18, 2011 I use prepaid Mastercards and suffered this same problem. I queried Linden and was told they didnt actually accept the prepaid cards and that I was lucky they had been working for me. I could not resolve it no matter what, so i created another avi to take the payment system for me. Now when one doesnt work, I use the other account to recharge and then transfer the Linden dollars to my main one. Link to post Share on other sites
0 Peewee Musytari 731 Posted March 19, 2011 Share Posted March 19, 2011 There were some changes made, especially if you are outside of the US. A free call to the Billing department can usually clarify things: Toll-Free (US/Canada) 800.294.1067 Long-Distance 703.286.6277 Our Billing team is available 24 hours a day, seven days a week. Local Toll-Free numbers * France: 0805.101.490 * Germany: 0800.664.5510 * Japan: 0066.33.132.830 * Portugal: 800.814.450 * Spain: 800.300.560 * UK: 0800.048.4646 * Support is in English Only Link to post Share on other sites
0 Nyll Bergbahn 1,051 Posted March 19, 2011 Share Posted March 19, 2011 As Peewee said, contact Billing or alternatively, select Buy Lindens from the Linden Exchange and follow the process until it asks for the Payment Info details at the very end. Insert your new credit card details then and submit. Your Lindens will arrive and you'll have the new Payment Info on your Account. Link to post Share on other sites
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Storm Clarence 495
Close out your dashboard and re-login. In billing info re-enter your new payment info.
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