why am, i not allowed to buy linden from my paypal or credit card?

[Ariel Vuissent]

How should I know? What happens when you try?

Everyone in the Answers forum is a resident, just like you. None of us are Lindens - they never come here. We can only do our best to help you based on the information you provide which, in this case, isn't much. 

That being said, LL just updated some billing stuff, so delete and re-input your payment information and see if that works. If it doesn't, try calling:

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers are available for the following countries

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Brazil: 0800.762.1132
• Spain: 800.300.560
• UK: 0800.048.4646

---

You can also contact us by submitting a support case for assistance

To create a new support request, please use the Submit a Support Case form. Please help us to assist you faster and more effectively by describing your issue with as much detail as possible.

If you've already submitted a case on the issue, you can update it in your support history.

[Ariel Vuissent]

How should I know? What happens when you try?

Everyone in the Answers forum is a resident, just like you. None of us are Lindens - they never come here. We can only do our best to help you based on the information you provide which, in this case, isn't much. 

That being said, LL just updated some billing stuff, so delete and re-input your payment information and see if that works. If it doesn't, try calling:

 

Have billing issues? Give us a call.

Note that phone support is for billing issues only. If you're having technical issues, please use technical support.

Billing support phone numbers

Toll-Free (US/Canada)

800.294.1067

Long-Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers are available for the following countries

Local Toll-Free numbers

• France: 0805.101.490
• Germany: 0800.664.5510
• Japan: 0066.33.132.830
• Brazil: 0800.762.1132
• Spain: 800.300.560
• UK: 0800.048.4646

---

You can also contact us by submitting a support case for assistance

To create a new support request, please use the Submit a Support Case form. Please help us to assist you faster and more effectively by describing your issue with as much detail as possible.

If you've already submitted a case on the issue, you can update it in your support history.

[Rolig Loon]

Read https://community.secondlife.com/t5/Featured-News/Update-Your-Second-Life-Payment-Info-Today/ba-p/2966060

It is not quite clear from that blog post, but the 1-2-3 process actually has a Step 2 1/2.  You must DELETE your current credit card information and then proceed with Step 3 to add new credit card information (or re-enter the old information again).