Amanda3345 Posted September 21, 2015 Share Posted September 21, 2015 On my first account(Tarica22),i have big bill on land holding,but im not buy it . It can happen because im don't update my billing info ? Have any method cancel these accounts,im really don't want lose my account. Link to comment Share on other sites More sharing options...
Alwin Alcott Posted September 22, 2015 Share Posted September 22, 2015 if you don't pay your bills.... yes you will loose your account. So ... pay, abondon the land if you don't want to pay for it, and you can use it again. Link to comment Share on other sites More sharing options...
Amanda3345 Posted September 22, 2015 Author Share Posted September 22, 2015 Well it be hreat time here,but now when my acount hack again im must leav sl,its bad,because im really love this place( Link to comment Share on other sites More sharing options...
Amethyst Jetaime Posted September 26, 2015 Share Posted September 26, 2015 Accounts can't be hacked but can be compromised if you give someone your password, accept an object then rez it and inadvertently gave permission to debit your account, or you clicked a link that took you to a phishing website. If it is the latter be sure to run a virus checker and anti malware program to rid your computer of anything that it picked up there. Here's what to do: Go to the Second LIfe Help page and log in if you can. If you can't access your account, use the Forgot your login information? link on the right to recover your username and reset your password. Then log in. On the Second LIfe Help page page, click the Contact Support link on the right. On the next page, click Submit a a Support Case form. Under What type of problem are you having?, select Account Issue. A second dropdown appears. Under Account Issue, select I believe my account has been compromised. Fill in the rest of the fields as directed. Click Submit. Check your email for your case number. Call our fraud number: 800-860-6990 . Once you do this, Linden Lab will place your account on hold and investigate the relevant transactions. This may take a few days. Once they have concluded the investigation, they'll send you an email explaining their conclusion and the action they will take. Note that all transactions involving Linden dollars are subject to Linden Lab's Terms of Service. If you act quickly , like NOW, they may be able to retrieve your money if whoever took it hasn't cashed it out yet. There are no guarantees though as under the TOS you are responsible for keeping your account secure. Tip: Even if you are able to log into your account, change your password immediately to something secure and unique. Changing your password regularly is one good way to protect the safety of your account. Link to comment Share on other sites More sharing options...
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