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I'm having trouble with clothes and hair I buy.


Jadnia
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Sounds like you haven`t unpacked them. Most items you will buy will be packed in a box which can be any shape or size or look like a billboard.

Drag it from your inventory to the ground, right-click and OPEN. Once its loaded, click "Copy contents to inventory".

You should then find a folder in your inventory with the items to wear.

Welcome to SL :)

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You will discover that you are not allowed to drag a box to the ground in most places in SL.  There are two ways around the problem.  One way is to find a sandbox where you are allowed to rez items.  You can do that by opening your Search function, selecting the "Places" tab, and typing in the keyword sandbox.  Another way to open a box is to attach it to yourself instead.  You have already done that simply by wearing the box.  Once it is attached, you should be able to select the box by right clicking on it, and then select "Open" to send its contents to your inventory. When you are finished, just detach the box again.

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If you are not wearing the "box" as some suggested it might be you are wearing a 'demo" vs an actual item.  If you buy a demo like hair it will usually have a big sign sticking out of your head with name of shop who made the hair.  These are made so you can see how the item looks before buying it.

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