Don't have access to skilled gaming sites

[InnaPikkal]

I recently created a new avatar, and wanted to go to my favorite gaming sites, but was denied access, with the message "unable to enter region. [site's name] is a Skill Gaming Region, and you must meet certain criteria in order to enter". I then looked at the skill gaming policy, but appear to meet all the listed criteria for access. I am a Premium member, and I deleted and refiled my billing info several times to no avail. I thought maybe it is because my new avi is only one month old, but I frequently see two-day old avis wandering around the gaming site, so it can't be that. I live in a place where gaming is legal, and my older avi has acess without problems. Can anyone make suggestions please?

[Lindal Kidd]

Does your alt have payment information on file?  The fact that your main account is Premium will have no bearing on your alt account, they are treated entirely separately.

If your alt DOES have payment info on file, and you believe you meet the other criteria, give Billing a call or file a Support Case.

[Rolig Loon]

You live in an area where gaming is allowed, but does your ISP?  Are you using an ISP on the other side of the state line, or are you out of town at the moment?  If not, submit a support case.