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i cannot login to my account on my viewerWill login here and marketplace but not viewer


Diablo Shackleton
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Hi Diablo,

If you are getting a message saying that you can't log into the server, it's probably because the region you're attempting to enter is offline. That happens now and then. Try entering the name of another region like "Smith" or "Pooley" into the text box to the left of the Login button. Once in-world you should be able to get around, though not necessarily to the region you were originally trying to access. That should eventually come back online. If it doesn't, file a support case...

https://support.secondlife.com/create-case/

Select "Land & Region" from the first drop down and "Report an offline Region" from the second.

Good luck!

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Hi Diablo,

If you are getting a message saying that you can't log into the server, it's probably because the region you're attempting to enter is offline. That happens now and then. Try entering the name of another region like "Smith" or "Pooley" into the text box to the left of the Login button. Once in-world you should be able to get around, though not necessarily to the region you were originally trying to access. That should eventually come back online. If it doesn't, file a support case...

https://support.secondlife.com/create-case/

Select "Land & Region" from the first drop down and "Report an offline Region" from the second.

Good luck!

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