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Why am I crashing so much latey?
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Rolig Loon
It's very hard to say without more information. In fact, from what you said it's hard to tell even whether you are crashing or disconnecting. If you are actually getting some kind of error message from Linden Lab as you are bounced out of SL, then you are disconnecting. Take a very good look at the list of suggestions at http://wiki.phoenixviewer.com/fs_run_crash . A few of them are specific to Firestorm, but most of them apply to any SL viewer.
BTW, your cable Internet service person can help a lot, but he is probably not checking to see if you have an unusually long ping time to SL's servers, and maybe not checking to see if you have unusual packet loss. Your ISP is typically only going to be sure that you have adequate bandwidth, which is not usually much of a problem for SL users. He will also not be able to tell you whether your computer is overheating. That can be a serious (and expensive) issue. Your computer will generally crash programs to cut energy use and drop the temperature if it senses that it's getting dangerously hot. If it has been a while since you opened your machine to clean out the dust bunnies and cat hair, or if you haven't checked to be sure its fans are all spinning, do it now.
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