I keep get an "unable to connect to simulator" when I try to log in. What is this?

[Nykki Braveheart]

Why cant i get in?  The status says the grid is up!!

[Madelaine McMasters]

Hi Nykki,

The grid may be up, but the simulator you're attempting to log into isn't. You might wait a bit for it to come back online, or enter another region name like Smith or Pooley in the text box to the left of the "Log In" button. Once in-world, you can teleport around as aways, though perhaps not to the simulator in question.

If the simulator is your home location, I'll hope it's just temporarily offline!

Good luck!