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Second life Viewer won't start


Sammy5539
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Hello, My second Life Veiwer is not working for some reason. I'm running an asus Laptop with windows 7 64 bit ultimate. My ram is 6 gb And I have 1.60 gh prosesser from intel. All of my drivers are up to date however The veiwer won't start. I double click the start up and run it as administrator. It starts to load up and gets to the stage initilizing VFS then stops.

 

This is the crash report I'm getting.

 

2015-08-26T04:34:14Z WARNING: stringize: WARNING: Possible narrowing
2015-08-26T04:34:14Z INFO:#CRASHREPORT LLCrashLoggerWindows::initCrashServer: Initialized OOP server with pipe named \\.\pipe\LLCrashReporterPipe5020
2015-08-26T04:34:14Z INFO: LLCrashLoggerWindows::init: Loading dialogs
2015-08-26T04:34:14Z INFO:#CRASHREPORT LLCrashLoggerWindows::OnClientConnected: Client connected. pid = 5020 total clients 1
2015-08-26T04:34:15Z INFO:#CRASHREPORT LLCrashLoggerWindows::processingLoop: Client has connected!
2015-08-26T04:34:16Z INFO:#CRASHREPORT LLCrashLoggerWindows::OnClientExited: Client disconnected. pid = 5020 total clients 0
2015-08-26T04:34:16Z INFO: LLCrashLoggerWindows::processingLoop: session ending..
2015-08-26T04:34:16Z INFO:#CRASHREPORT LLCrashLoggerWindows::processingLoop: Copying C:\Users\PC\AppData\Roaming\SecondLife\logs\SecondLife.log to C:\Users\PC\AppData\Roaming\SecondLife\logs\dump-e5544a7d-3aec-3190-3fea-0c30c3e6b712\SecondLife.log
2015-08-26T04:34:16Z INFO: LLCrashLoggerWindows::mainLoop: CrashSubmitBehavior is 1
2015-08-26T04:34:16Z INFO: LLCrashLoggerWindows::mainLoop: Showing crash report submit progress window.

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If the viewer actually crashes just after you see "initilizing VFS..." its pretty much always the graphics drivers causing the problem.

If you were seeing hot pink textures,  you likely have AMD graphics using really old drivers.

What's your graphics card make & model & which driver version do you currently have installed?

If you can get any viewer to launch as far as the login screen, then go to Help -> About Second Life/Viewer name & copy all your system information from there.

 

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Your crash report indicates you are using the official LL viewer.

Have you tried any third party viewers? Are they also crashing at initialising VFS?

Can you generate a dxdiag report - this will give all the details about your system including graphics card & installed drivers.

See this microsoft page for instructions: http://windows.microsoft.com/en-GB/windows-vista/run-directx-diagnostic-tool

It may take a couple of mins to run - you'll see a green progress bar.

When it's finished, click the "Save all information" button & save the report as a .txt file.

Either paste the text from report into a comment here or probably better, because the report will be pretty long, paste it onto http://pastebin.com/ & give the link to the paste.

 

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I didn't know there was third parties to run it in. Anyways, here what you asked for I think.

 

------------------
System Information
------------------
Time of this report: 8/30/2015, 02:45:36
Machine name: PC-PC
Operating System: Windows 7 Ultimate 64-bit (6.1, Build 7600) (7600.win7_gdr.150318-1623)
Language: English (Regional Setting: English)
System Manufacturer: ASUSTeK Computer Inc.
System Model: G73Jh
BIOS: BIOS Date: 10/30/09 15:13:23 Ver: 08.00.10
Processor: Intel® Core i7 CPU Q 720 @ 1.60GHz (8 CPUs), ~1.6GHz
Memory: 6144MB RAM
Available OS Memory: 6068MB RAM
Page File: 2758MB used, 9376MB available
Windows Dir: C:\Windows
DirectX Version: DirectX 11
DX Setup Parameters: Not found
User DPI Setting: Using System DPI
System DPI Setting: 96 DPI (100 percent)
DWM DPI Scaling: Disabled
DxDiag Version: 6.01.7600.16385 64bit Unicode

------------
DxDiag Notes
------------
Display Tab 1: No problems found.
Sound Tab 1: No problems found.
Input Tab: No problems found.

--------------------
DirectX Debug Levels
--------------------
Direct3D: 0/4 (retail)
DirectDraw: 0/4 (retail)
DirectInput: 0/5 (retail)
DirectMusic: 0/5 (retail)
DirectPlay: 0/9 (retail)
DirectSound: 0/5 (retail)
DirectShow: 0/6 (retail)

---------------
Display Devices
---------------
Card name: ATI Mobility Radeon HD 5870
Manufacturer: ATI Technologies Inc.
Chip type: ATI display adapter (0x68A0)
DAC type: Internal DAC(400MHz)
Device Key: Enum\PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00
Display Memory: 3790 MB
Dedicated Memory: 1012 MB
Shared Memory: 2778 MB
Current Mode: 1600 x 900 (32 bit) (60Hz)
Monitor Name: Generic PnP Monitor
Monitor Model: unknown
Monitor Id: AUO139E
Native Mode: 1600 x 900(p) (60.307Hz)
Output Type: Internal
Driver Name: atiumd64.dll,atidxx64.dll,atidxx64.dll,atiumdag,atidxx32,atidxx32,atiumdva,atiumd6a.cap,atitmm64.dll
Driver File Version: 8.14.0010.0716 (English)
Driver Version: 8.683.0.0
DDI Version: 10.1
Driver Model: WDDM 1.1
Driver Attributes: Final Retail
Driver Date/Size: 6/12/2015 20:07:21, 4684288 bytes
WHQL Logo'd: Yes
WHQL Date Stamp:
Device Identifier: {D7B71EE2-2BE0-11CF-3F71-083CA1C2C535}
Vendor ID: 0x1002
Device ID: 0x68A0
SubSys ID: 0x1C021043
Revision ID: 0x0000
Driver Strong Name: oem2.inf:ATI.Mfg.NTamd64.6.1:ati2mtag_Manhattan:8.683.0.0:pci\ven_1002&dev_68a0&subsys_1c021043
Rank Of Driver: 00E60001
Video Accel: ModeMPEG2_A ModeMPEG2_C
Deinterlace Caps: {6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(UYVY,UYVY) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(YV12,0x32315659) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{3C5323C1-6FB7-44F5-9081-056BF2EE449D}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{552C0DAD-CCBC-420B-83C8-74943CF9F1A6}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,2) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{6E8329FF-B642-418B-BCF0-BCB6591E255F}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,1) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC1,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC2,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC3,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(IMC4,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S340,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
{5A54A0C9-C7EC-4BD9-8EDE-F3C75DC4393B}: Format(In/Out)=(S342,UNKNOWN) Frames(Prev/Fwd/Back)=(0,0,0) Caps=
D3D9 Overlay: Not Supported
DXVA-HD: Not Supported
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled

-------------
Sound Devices
-------------
Description: Speakers (High Definition Audio Device)
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: HDAUDIO\FUNC_01&VEN_10EC&DEV_0269&SUBSYS_10431373&REV_1000
Manufacturer ID: 1
Product ID: 65535
Type: WDM
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 7/13/2009 17:07:00, 350208 bytes
Other Files:
Driver Provider: Microsoft
HW Accel Level: Basic
Cap Flags: 0xF1F
Min/Max Sample Rate: 100, 200000
Static/Strm HW Mix Bufs: 1, 0
Static/Strm HW 3D Bufs: 0, 0
HW Memory: 0
Voice Management: No
EAX 2.0 Listen/Src: No, No
I3DL2 Listen/Src: No, No
Sensaura ZoomFX: No

---------------------
Sound Capture Devices
---------------------
Description: Microphone (High Definition Audio Device)
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: HdAudio.sys
Driver Version: 6.01.7600.16385 (English)
Driver Attributes: Final Retail
Date and Size: 7/13/2009 17:07:00, 350208 bytes
Cap Flags: 0x1
Format Flags: 0xFFFFF

-------------------
DirectInput Devices
-------------------
Device Name: Mouse
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Device Name: Keyboard
Attached: 1
Controller ID: n/a
Vendor/Product ID: n/a
FF Driver: n/a

Poll w/ Interrupt: No

-----------
USB Devices
-----------
+ USB Root Hub
| Vendor/Product ID: 0x8086, 0x3B34
| Matching Device ID: usb\root_hub20
| Service: usbhub
| Driver: usbhub.sys, 11/11/2010 09:41:21, 343040 bytes
| Driver: usbd.sys, 7/13/2009 17:06:23, 7936 bytes
|
+-+ Generic USB Hub
| | Vendor/Product ID: 0x8087, 0x0020
| | Location: Port_#0001.Hub_#0002
| | Matching Device ID: usb\class_09
| | Service: usbhub
| | Driver: usbhub.sys, 11/11/2010 09:41:21, 343040 bytes
| |
| +-+ USB Input Device
| | | Vendor/Product ID: 0x413C, 0x3012
| | | Location: Port_#0001.Hub_#0004
| | | Matching Device ID: generic_hid_device
| | | Service: HidUsb
| | | Driver: hidusb.sys, 7/13/2009 17:06:22, 30208 bytes
| | | Driver: hidclass.sys, 7/13/2009 17:06:21, 76288 bytes
| | | Driver: hidparse.sys, 7/13/2009 17:06:17, 32896 bytes
| | |
| | +-+ HID-compliant mouse
| | | | Vendor/Product ID: 0x413C, 0x3012
| | | | Matching Device ID: hid_device_system_mouse
| | | | Service: mouhid
| | | | Driver: mouhid.sys, 7/13/2009 17:00:20, 31232 bytes
| | | | Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

----------------
Gameport Devices
----------------

------------
PS/2 Devices
------------
+ Keyboard Device Filter
| Matching Device ID: *pnp0303
| Upper Filters: kbfiltr
| Service: i8042prt
| Driver: kbfiltr.sys, 6/12/2015 20:44:25, 15416 bytes
| Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
|
+ Terminal Server Keyboard Driver
| Matching Device ID: root\rdp_kbd
| Upper Filters: kbdclass
| Service: TermDD
| Driver: i8042prt.sys, 7/13/2009 16:19:57, 105472 bytes
| Driver: kbdclass.sys, 7/13/2009 18:48:04, 50768 bytes
|
+ Synaptics PS/2 Port TouchPad
| Matching Device ID: *syn0a06
| Upper Filters: SynTP
| Service: i8042prt
|
+ Terminal Server Mouse Driver
| Matching Device ID: root\rdp_mou
| Upper Filters: mouclass
| Service: TermDD
| Driver: termdd.sys, 7/13/2009 18:45:55, 62544 bytes
| Driver: sermouse.sys, 7/13/2009 17:00:20, 26624 bytes
| Driver: mouclass.sys, 7/13/2009 18:48:27, 49216 bytes

------------------------
Disk & DVD/CD-ROM Drives
------------------------
Drive: C:
Free Space: 27.6 GB
Total Space: 476.8 GB
File System: NTFS
Model: ST9500420AS ATA Device

Drive: D:
Model: HL-DT-ST DVDRAM GT32N ATA Device
Driver: c:\windows\system32\drivers\cdrom.sys, 6.01.7600.16385 (English), 7/13/2009 16:19:54, 147456 bytes

--------------
System Devices
--------------
Name: Intel® processor Integrated Memory Controller Target Address Decoder - 2C99
Device ID: PCI\VEN_8086&DEV_2C99&SUBSYS_80868086&REV_04\3&4F11E61&0&19
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 1 Rank Registers - 2CAA
Device ID: PCI\VEN_8086&DEV_2CAA&SUBSYS_80868086&REV_04\3&4F11E61&0&2A
Driver: n/a

Name: Intel® processor System Management Registers - D155
Device ID: PCI\VEN_8086&DEV_D155&SUBSYS_00770043&REV_11\3&11583659&0&40
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 2 - 3B44
Device ID: PCI\VEN_8086&DEV_3B44&SUBSYS_1C771043&REV_06\3&11583659&0&E1
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

Name: High Definition Audio Controller
Device ID: PCI\VEN_1002&DEV_AA58&SUBSYS_AA581043&REV_00\4&1DD391AA&0&0118
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:13, 122368 bytes

Name: Intel® processor Integrated Memory Controller - 2C98
Device ID: PCI\VEN_8086&DEV_2C98&SUBSYS_80868086&REV_04\3&4F11E61&0&18
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 1 Address Registers - 2CA9
Device ID: PCI\VEN_8086&DEV_2CA9&SUBSYS_80868086&REV_04\3&4F11E61&0&29
Driver: n/a

Name: Intel® QuickPath Interconnect - D151
Device ID: PCI\VEN_8086&DEV_D151&SUBSYS_00770043&REV_11\3&11583659&0&81
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 1 - 3B42
Device ID: PCI\VEN_8086&DEV_3B42&SUBSYS_1C771043&REV_06\3&11583659&0&E0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

Name: Intel® QPI Physical 0 - 2C91
Device ID: PCI\VEN_8086&DEV_2C91&SUBSYS_80868086&REV_04\3&4F11E61&0&11
Driver: n/a

Name: ATI Mobility Radeon HD 5870
Device ID: PCI\VEN_1002&DEV_68A0&SUBSYS_1C021043&REV_00\4&1DD391AA&0&0018
Driver: C:\Windows\system32\DRIVERS\atikmdag.sys, 8.01.0001.0984 (English), 6/12/2015 20:07:19, 6177792 bytes
Driver: C:\Windows\system32\DRIVERS\ati2erec.dll, 1.00.0000.0019 (English), 6/12/2015 20:07:18, 53248 bytes
Driver: C:\Windows\system32\atiumd64.dll, 8.14.0010.0716 (English), 6/12/2015 20:07:21, 4684288 bytes
Driver: C:\Windows\system32\atiumd6a.dll, 8.14.0010.0241 (English), 6/12/2015 20:07:21, 2604032 bytes
Driver: C:\Windows\system32\atitmm64.dll, 6.14.0011.0022 (English), 6/12/2015 20:07:21, 120320 bytes
Driver: C:\Windows\system32\atiicdxx.dat, 6/12/2015 20:07:19, 196565 bytes
Driver: C:\Windows\system32\amdpcom64.dll, 8.14.0010.0023 (English), 6/12/2015 20:07:19, 53248 bytes
Driver: C:\Windows\system32\atimpc64.dll, 8.14.0010.0023 (English), 6/12/2015 20:07:19, 53248 bytes
Driver: C:\Windows\system32\atiadlxx.dll, 6.14.0010.1053 (English), 6/12/2015 20:07:18, 312320 bytes
Driver: C:\Windows\system32\atiumd6a.cap, 6/12/2015 20:07:21, 402016 bytes
Driver: C:\Windows\system32\atimuixx.dll, 6.14.0010.1001 (English), 6/12/2015 20:07:19, 12288 bytes
Driver: C:\Windows\system32\atiesrxx.exe, 6.14.0011.1047 (English), 6/12/2015 20:07:19, 202752 bytes
Driver: C:\Windows\system32\atieclxx.exe, 6.14.0011.1047 (English), 6/12/2015 20:07:19, 446976 bytes
Driver: C:\Windows\system32\atipdl64.dll, 6.14.0010.2561 (English), 12/17/2009 17:16:24, 421376 bytes
Driver: C:\Windows\system32\atiedu64.dll, 6.14.0010.2514 (English), 12/17/2009 17:15:52, 59392 bytes
Driver: C:\Windows\system32\ATIDEMGX.dll, 2.00.3638.31166 (English), 12/17/2009 17:18:54, 446464 bytes
Driver: C:\Windows\system32\atio6axx.dll, 6.14.0010.9236 (English), 6/12/2015 20:07:20, 17627136 bytes
Driver: C:\Windows\system32\aticaldd64.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 4739584 bytes
Driver: C:\Windows\system32\aticalrt64.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 43008 bytes
Driver: C:\Windows\system32\aticalcl64.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 39936 bytes
Driver: C:\Windows\system32\atibtmon.exe, 2.00.0000.0000 (English), 5/11/2009 17:35:30, 118784 bytes
Driver: C:\Windows\system32\atidxx64.dll, 8.17.0010.0247 (English), 6/12/2015 20:07:19, 3664384 bytes
Driver: C:\Windows\SysWOW64\atiumdag.dll, 8.14.0010.0716 (English), 6/12/2015 20:07:22, 3618304 bytes
Driver: C:\Windows\SysWOW64\atiumdva.dll, 8.14.0010.0241 (English), 6/12/2015 20:07:22, 2902016 bytes
Driver: C:\Windows\SysWOW64\amdpcom32.dll, 8.14.0010.0023 (English), 6/12/2015 20:07:19, 52224 bytes
Driver: C:\Windows\SysWOW64\atimpc32.dll, 8.14.0010.0023 (English), 6/12/2015 20:07:19, 52224 bytes
Driver: C:\Windows\SysWOW64\atiadlxy.dll, 6.14.0010.1053 (English), 6/12/2015 20:07:18, 225280 bytes
Driver: C:\Windows\SysWOW64\atiumdva.cap, 6/12/2015 20:07:22, 402016 bytes
Driver: C:\Windows\SysWOW64\atipdlxx.dll, 6.14.0010.2561 (English), 12/17/2009 17:16:16, 356352 bytes
Driver: C:\Windows\SysWOW64\Oemdspif.dll, 6.15.0006.0006 (English), 12/17/2009 17:16:02, 274432 bytes
Driver: C:\Windows\SysWOW64\ati2edxx.dll, 6.14.0010.2514 (English), 12/17/2009 17:15:46, 43520 bytes
Driver: C:\Windows\SysWOW64\atioglxx.dll, 6.14.0010.9236 (English), 6/12/2015 20:07:21, 13489152 bytes
Driver: C:\Windows\SysWOW64\atidxx32.dll, 8.17.0010.0247 (English), 6/12/2015 20:07:18, 3056640 bytes
Driver: C:\Windows\SysWOW64\aticaldd.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 3629056 bytes
Driver: C:\Windows\SysWOW64\aticalrt.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 53248 bytes
Driver: C:\Windows\SysWOW64\aticalcl.dll, 6.14.0010.0515 (English), 6/12/2015 20:07:18, 53248 bytes
Driver: C:\Windows\atiogl.xml, 10/30/2009 12:44:18, 19017 bytes
Driver: C:\Windows\system32\ATIODCLI.exe, 1.00.0000.0001 (English), 6/12/2015 20:07:20, 51200 bytes
Driver: C:\Windows\system32\ATIODE.exe, 1.00.0000.0001 (English), 6/12/2015 20:07:20, 332288 bytes

Name: Intel® processor Integrated Memory Controller Channel 1 Control Registers - 2CA8
Device ID: PCI\VEN_8086&DEV_2CA8&SUBSYS_80868086&REV_04\3&4F11E61&0&28
Driver: n/a

Name: Intel® QuickPath Interconnect - D150
Device ID: PCI\VEN_8086&DEV_D150&SUBSYS_00770043&REV_11\3&11583659&0&80
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B3C
Device ID: PCI\VEN_8086&DEV_3B3C&SUBSYS_1C771043&REV_06\3&11583659&0&D0
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16445 (English), 11/11/2010 09:41:21, 51712 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16445 (English), 11/11/2010 09:41:21, 343040 bytes

Name: Intel® QPI Link - 2C90
Device ID: PCI\VEN_8086&DEV_2C90&SUBSYS_80868086&REV_04\3&4F11E61&0&10
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 0 Thermal Control Registers - 2CA3
Device ID: PCI\VEN_8086&DEV_2CA3&SUBSYS_80868086&REV_04\3&4F11E61&0&23
Driver: n/a

Name: Intel® processor PCI Express Root Port 1 - D138
Device ID: PCI\VEN_8086&DEV_D138&SUBSYS_1C771043&REV_11\3&11583659&0&18
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

Name: Intel® 5 Series/3400 Series Chipset Family USB Enhanced Host Controller - 3B34
Device ID: PCI\VEN_8086&DEV_3B34&SUBSYS_1C771043&REV_06\3&11583659&0&E8
Driver: C:\Windows\system32\drivers\usbehci.sys, 6.01.7600.16445 (English), 11/11/2010 09:41:21, 51712 bytes
Driver: C:\Windows\system32\drivers\usbport.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:31, 324608 bytes
Driver: C:\Windows\system32\drivers\usbhub.sys, 6.01.7600.16445 (English), 11/11/2010 09:41:21, 343040 bytes

Name: Intel® QuickPath Architecture System Address Decoder - 2C81
Device ID: PCI\VEN_8086&DEV_2C81&SUBSYS_80868086&REV_04\3&4F11E61&0&01
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 0 Rank Registers - 2CA2
Device ID: PCI\VEN_8086&DEV_2CA2&SUBSYS_80868086&REV_04\3&4F11E61&0&22
Driver: n/a

Name: Intel® processor DMI - D132
Device ID: PCI\VEN_8086&DEV_D132&SUBSYS_1C771043&REV_11\3&11583659&0&00
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family SMBus Controller - 3B30
Device ID: PCI\VEN_8086&DEV_3B30&SUBSYS_1C771043&REV_06\3&11583659&0&FB
Driver: n/a

Name: Intel® QuickPath Architecture Generic Non-Core Registers - 2C52
Device ID: PCI\VEN_8086&DEV_2C52&SUBSYS_80868086&REV_04\3&4F11E61&0&00
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 0 Address Registers - 2CA1
Device ID: PCI\VEN_8086&DEV_2CA1&SUBSYS_80868086&REV_04\3&4F11E61&0&21
Driver: n/a

Name: Intel® processor Miscellaneous Registers - D158
Device ID: PCI\VEN_8086&DEV_D158&SUBSYS_00770043&REV_11\3&11583659&0&43
Driver: n/a

Name: Intel® Management Engine Interface
Device ID: PCI\VEN_8086&DEV_3B64&SUBSYS_1C771043&REV_06\3&11583659&0&B0
Driver: C:\Windows\system32\DRIVERS\HECIx64.sys, 6.00.0000.1179 (English), 9/17/2009 12:54:54, 56344 bytes

Name: Intel® 5 Series/3400 Series Chipset Family 4 Port SATA AHCI Controller - 3B29
Device ID: PCI\VEN_8086&DEV_3B29&SUBSYS_1C771043&REV_06\3&11583659&0&FA
Driver: C:\Windows\system32\DRIVERS\msahci.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 30272 bytes
Driver: C:\Windows\system32\DRIVERS\pciidex.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:46, 48720 bytes
Driver: C:\Windows\system32\DRIVERS\atapi.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 24128 bytes
Driver: C:\Windows\system32\DRIVERS\ataport.sys, 6.01.7600.16385 (English), 7/13/2009 18:52:21, 155728 bytes

Name: Intel® 82801 PCI Bridge - 2448
Device ID: PCI\VEN_8086&DEV_2448&SUBSYS_1C771043&REV_A6\3&11583659&0&F0
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

Name: Intel® processor Integrated Memory Controller Channel 0 Control Registers - 2CA0
Device ID: PCI\VEN_8086&DEV_2CA0&SUBSYS_80868086&REV_04\3&4F11E61&0&20
Driver: n/a

Name: Intel® processor System Control and Status Registers - D157
Device ID: PCI\VEN_8086&DEV_D157&SUBSYS_00770043&REV_11\3&11583659&0&42
Driver: n/a

Name: High Definition Audio Controller
Device ID: PCI\VEN_8086&DEV_3B56&SUBSYS_13731043&REV_06\3&11583659&0&D8
Driver: C:\Windows\system32\DRIVERS\hdaudbus.sys, 6.01.7600.16385 (English), 7/13/2009 17:06:13, 122368 bytes

Name: Intel® HM55 Express Chipset LPC Interface Controller - 3B09
Device ID: PCI\VEN_8086&DEV_3B09&SUBSYS_1C771043&REV_06\3&11583659&0&F8
Driver: C:\Windows\system32\DRIVERS\msisadrv.sys, 6.01.7600.16385 (English), 7/13/2009 18:48:27, 15424 bytes

Name: Atheros AR8131 PCI-E Gigabit Ethernet Controller (NDIS 6.20)
Device ID: PCI\VEN_1969&DEV_1063&SUBSYS_18201043&REV_C0\FF000E8920CF30FF00
Driver: C:\Windows\system32\DRIVERS\L1C62x64.sys, 1.00.0000.0004 (English), 6/10/2009 13:34:18, 57344 bytes

Name: Intel® processor Integrated Memory Controller Test Registers - 2C9C
Device ID: PCI\VEN_8086&DEV_2C9C&SUBSYS_80868086&REV_04\3&4F11E61&0&1C
Driver: n/a

Name: Intel® processor Semaphore and Scratchpad Registers - D156
Device ID: PCI\VEN_8086&DEV_D156&SUBSYS_00770043&REV_11\3&11583659&0&41
Driver: n/a

Name: Intel® processor Integrated Memory Controller Channel 1 Thermal Control Registers - 2CAB
Device ID: PCI\VEN_8086&DEV_2CAB&SUBSYS_80868086&REV_04\3&4F11E61&0&2B
Driver: n/a

Name: Intel® 5 Series/3400 Series Chipset Family PCI Express Root Port 6 - 3B4C
Device ID: PCI\VEN_8086&DEV_3B4C&SUBSYS_1C771043&REV_06\3&11583659&0&E5
Driver: C:\Windows\system32\DRIVERS\pci.sys, 6.01.7600.16385 (English), 7/13/2009 18:45:45, 183872 bytes

Name: Atheros AR9285 Wireless Network Adapter
Device ID: PCI\VEN_168C&DEV_002B&SUBSYS_10891A3B&REV_01\001517FFFF24141200
Driver: n/a

------------------
DirectShow Filters
------------------

DirectShow Filters:
WMAudio Decoder DMO,0x00800800,1,1,WMADMOD.DLL,6.01.7600.16385
WMAPro over S/PDIF DMO,0x00600800,1,1,WMADMOD.DLL,6.01.7600.16385
WMSpeech Decoder DMO,0x00600800,1,1,WMSPDMOD.DLL,6.01.7600.16385
MP3 Decoder DMO,0x00600800,1,1,mp3dmod.dll,6.01.7600.16385
Mpeg4s Decoder DMO,0x00800001,1,1,mp4sdecd.dll,6.01.7600.16385
WMV Screen decoder DMO,0x00600800,1,1,wmvsdecd.dll,6.01.7600.16385
WMVideo Decoder DMO,0x00800001,1,1,wmvdecod.dll,6.01.7600.16597
Mpeg43 Decoder DMO,0x00800001,1,1,mp43decd.dll,6.01.7600.16385
Mpeg4 Decoder DMO,0x00800001,1,1,mpg4decd.dll,6.01.7600.16385
DV Muxer,0x00400000,0,0,qdv.dll,6.06.7600.16385
Color Space Converter,0x00400001,1,1,quartz.dll,6.06.7600.16490
WM ASF Reader,0x00400000,0,0,qasf.dll,12.00.7600.16385
Screen Capture filter,0x00200000,0,1,wmpsrcwp.dll,12.00.7600.16385
AVI Splitter,0x00600000,1,1,quartz.dll,6.06.7600.16490
VGA 16 Color Ditherer,0x00400000,1,1,quartz.dll,6.06.7600.16490
SBE2MediaTypeProfile,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft DTV-DVD Video Decoder,0x005fffff,2,4,msmpeg2vdec.dll,6.01.7140.0000
AC3 Parser Filter,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
StreamBufferSink,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft TV Captions Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
MJPEG Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
CBVA DMO wrapper filter,0x00200000,1,1,cbva.dll,6.01.7600.16385
MPEG-I Stream Splitter,0x00600000,1,2,quartz.dll,6.06.7600.16490
SAMI (CC) Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385
MPEG-2 Splitter,0x005fffff,1,0,mpg2splt.ax,6.06.7600.16648
Closed Captions Analysis Filter,0x00200000,2,5,cca.dll,6.06.7600.16385
SBE2FileScan,0x00200000,0,0,sbe.dll,6.06.7600.16385
Microsoft MPEG-2 Video Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
Internal Script Command Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG Audio Decoder,0x03680001,1,1,quartz.dll,6.06.7600.16490
DV Splitter,0x00600000,1,2,qdv.dll,6.06.7600.16385
Video Mixing Renderer 9,0x00200000,1,0,quartz.dll,6.06.7600.16490
Microsoft MPEG-2 Encoder,0x00200000,2,1,msmpeg2enc.dll,6.01.7600.16385
ACM Wrapper,0x00600000,1,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00800001,1,0,quartz.dll,6.06.7600.16490
MPEG-2 Video Stream Analyzer,0x00200000,0,0,sbe.dll,6.06.7600.16385
Line 21 Decoder,0x00600000,1,1,,
Video Port Manager,0x00600000,2,1,quartz.dll,6.06.7600.16490
Video Renderer,0x00400000,1,0,quartz.dll,6.06.7600.16490
VPS Decoder,0x00200000,0,0,WSTPager.ax,6.06.7600.16385
WM ASF Writer,0x00400000,0,0,qasf.dll,12.00.7600.16385
VBI Surface Allocator,0x00600000,1,1,vbisurf.ax,6.01.7600.16385
File writer,0x00200000,1,0,qcap.dll,6.06.7600.16385
iTV Data Sink,0x00600000,1,0,itvdata.dll,6.06.7600.16385
iTV Data Capture filter,0x00600000,1,1,itvdata.dll,6.06.7600.16385
DVD Navigator,0x00200000,0,3,qdvd.dll,6.06.7600.16385
Microsoft TV Subtitles Decoder,0x00200001,1,0,MSTVCapn.dll,6.01.7600.16385
Overlay Mixer2,0x00200000,1,1,,
RDP DShow Redirection Filter,0xffffffff,1,0,DShowRdpFilter.dll,
Microsoft MPEG-2 Audio Encoder,0x00200000,1,1,msmpeg2enc.dll,6.01.7600.16385
WST Pager,0x00200000,1,1,WSTPager.ax,6.06.7600.16385
MPEG-2 Demultiplexer,0x00600000,1,1,mpg2splt.ax,6.06.7600.16648
DV Video Decoder,0x00800000,1,1,qdv.dll,6.06.7600.16385
SampleGrabber,0x00200000,1,1,qedit.dll,6.06.7600.16385
Null Renderer,0x00200000,1,0,qedit.dll,6.06.7600.16385
MPEG-2 Sections and Tables,0x005fffff,1,0,Mpeg2Data.ax,6.06.7600.16385
Microsoft AC3 Encoder,0x00200000,1,1,msac3enc.dll,6.01.7600.16385
StreamBufferSource,0x00200000,0,0,sbe.dll,6.06.7600.16385
Smart Tee,0x00200000,1,2,qcap.dll,6.06.7600.16385
Overlay Mixer,0x00200000,0,0,,
AVI Decompressor,0x00600000,1,1,quartz.dll,6.06.7600.16490
NetBridge,0x00200000,2,0,netbridge.dll,6.01.7600.16385
AVI/WAV File Source,0x00400000,0,2,quartz.dll,6.06.7600.16490
Wave Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
MIDI Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
Multi-file Parser,0x00400000,1,1,quartz.dll,6.06.7600.16490
File stream renderer,0x00400000,1,1,quartz.dll,6.06.7600.16490
Microsoft DTV-DVD Audio Decoder,0x005fffff,1,1,msmpeg2adec.dll,6.01.7140.0000
StreamBufferSink2,0x00200000,0,0,sbe.dll,6.06.7600.16385
AVI Mux,0x00200000,1,0,qcap.dll,6.06.7600.16385
Line 21 Decoder 2,0x00600002,1,1,quartz.dll,6.06.7600.16490
File Source (Async.),0x00400000,0,1,quartz.dll,6.06.7600.16490
File Source (URL),0x00400000,0,1,quartz.dll,6.06.7600.16490
Media Center Extender Encryption Filter,0x00200000,2,2,Mcx2Filter.dll,6.01.7600.16385
AudioRecorder WAV Dest,0x00200000,0,0,WavDest.dll,
AudioRecorder Wave Form,0x00200000,0,0,WavDest.dll,
SoundRecorder Null Renderer,0x00200000,0,0,WavDest.dll,
Infinite Pin Tee Filter,0x00200000,1,1,qcap.dll,6.06.7600.16385
Enhanced Video Renderer,0x00200000,1,0,evr.dll,6.01.7600.16385
BDA MPEG2 Transport Information Filter,0x00200000,2,0,psisrndr.ax,6.06.7600.16385
MPEG Video Decoder,0x40000001,1,1,quartz.dll,6.06.7600.16490

WDM Streaming Tee/Splitter Devices:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Video Compressors:
WMVideo8 Encoder DMO,0x00600800,1,1,wmvxencd.dll,6.01.7600.16385
WMVideo9 Encoder DMO,0x00600800,1,1,wmvencod.dll,6.01.7600.16385
MSScreen 9 encoder DMO,0x00600800,1,1,wmvsencd.dll,6.01.7600.16385
DV Video Encoder,0x00200000,0,0,qdv.dll,6.06.7600.16385
MJPEG Compressor,0x00200000,0,0,quartz.dll,6.06.7600.16490

Audio Compressors:
WM Speech Encoder DMO,0x00600800,1,1,WMSPDMOE.DLL,6.01.7600.16385
WMAudio Encoder DMO,0x00600800,1,1,WMADMOE.DLL,6.01.7600.16385
IMA ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
PCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
Microsoft ADPCM,0x00200000,1,1,quartz.dll,6.06.7600.16490
GSM 6.10,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT A-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
CCITT u-Law,0x00200000,1,1,quartz.dll,6.06.7600.16490
MPEG Layer-3,0x00200000,1,1,quartz.dll,6.06.7600.16490

Audio Capture Sources:
Microphone (High Definition Aud,0x00200000,0,0,qcap.dll,6.06.7600.16385

PBDA CP Filters:
PBDA DTFilter,0x00600000,1,1,CPFilters.dll,6.06.7600.16648
PBDA ETFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648
PBDA PTFilter,0x00200000,0,0,CPFilters.dll,6.06.7600.16648

Midi Renderers:
Default MidiOut Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Microsoft GS Wavetable Synth,0x00200000,1,0,quartz.dll,6.06.7600.16490

WDM Streaming Capture Devices:
,0x00000000,0,0,,
HD Audio Mixed capture,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
USB 2.0 1.3M UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

WDM Streaming Rendering Devices:
ATI HD Audio rear output,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Headphone/Speakers,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio SPDIF out,0x00200000,1,1,ksproxy.ax,6.01.7600.16385
HD Audio Speaker,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

BDA Network Providers:
Microsoft ATSC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBC Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBS Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft DVBT Network Provider,0x00200000,0,1,MSDvbNP.ax,6.06.7600.16385
Microsoft Network Provider,0x00200000,0,1,MSNP.ax,6.06.7600.16648

Video Capture Sources:
USB 2.0 1.3M UVC WebCam,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Multi-Instance Capable VBI Codecs:
VBI Codec,0x00600000,1,4,VBICodec.ax,6.06.7600.16385

BDA Transport Information Renderers:
BDA MPEG2 Transport Information Filter,0x00600000,2,0,psisrndr.ax,6.06.7600.16385
MPEG-2 Sections and Tables,0x00600000,1,0,Mpeg2Data.ax,6.06.7600.16385

BDA CP/CA Filters:
Decrypt/Tag,0x00600000,1,1,EncDec.dll,6.06.7600.16385
Encrypt/Tag,0x00200000,0,0,EncDec.dll,6.06.7600.16385
PTFilter,0x00200000,0,0,EncDec.dll,6.06.7600.16385
XDS Codec,0x00200000,0,0,EncDec.dll,6.06.7600.16385

WDM Streaming Communication Transforms:
Tee/Sink-to-Sink Converter,0x00200000,1,1,ksproxy.ax,6.01.7600.16385

Audio Renderers:
Speakers (High Definition Audio,0x00200000,1,0,quartz.dll,6.06.7600.16490
Default DirectSound Device,0x00800000,1,0,quartz.dll,6.06.7600.16490
Default WaveOut Device,0x00200000,1,0,quartz.dll,6.06.7600.16490
DirectSound: Speakers (High Definition Audio Device),0x00200000,1,0,quartz.dll,6.06.7600.16490

---------------
EVR Power Information
---------------
Current Setting: {5C67A112-A4C9-483F-B4A7-1D473BECAFDC} (Quality)
Quality Flags: 2576
Enabled:
Force throttling
Allow half deinterlace
Allow scaling
Decode Power Usage: 100
Balanced Flags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 50
PowerFlags: 1424
Enabled:
Force throttling
Allow batching
Force half deinterlace
Force scaling
Decode Power Usage: 0

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Perfect thanks.

Ok so you have 8.14.0010.0716 installed, which appears to be the Catalyst 9.12.

This driver is really old, from 2009.


Sammy5539 wrote:

And I only started having this issue after I had to reinstall my old drivers (because a new one I installed to fix purple textures in game) didn't work
 


 How did the new driver you installed not work? Could you get logged into SL with the new driver? Did the crashing at Initialising VFS start then or did the crashes only start when you rolled your driver back?

The latest driver version for the ATI Mobility Radeon HD 5870 is the Catalyst 15.7.1 driver which can be downloaded here: http://support.amd.com/en-us/download/mobile?os=Windows%207%20-%2064

I don't know if that Asus G73Jh has locked OEM drivers. Does anyone know?

If it does, you'll only be able to update drivers from the laptop manufacturers website. The most recent graphics driver they have for the G73Jh is "V8.683.0.0" (whatever that is...) & its dated 2010: http://support.asus.com/Download.aspx?SLanguage=en&m=G73JH&p=3&os=30

I'm honestly hesitant to suggest messing with the drivers because something seems to have gone wrong when you rolled the driver back & further messing around with the drivers could just brick the system.

Hopefully someone else can step in who is more familiar with AMD graphics.

What I would try for now is:

See if you can get logged in on a third party viewer or whether that also crashes on initialising VFS.

Try Firestorm viewer from http://www.firestormviewer.org/downloads/

Let us know what happens & if Firestorm also crashes, I'd like your Firestorm logs. I should be able to find out where the viewer is crashing from those logs (I'm expecting it to crash in the graphics driver.).

To find your logs:

Click windows start button.

In the search box, type in %APPDATA%, dont hit the Enter key.

You should see a folder named Roaming in the search results.

Open the Roaming folder.

Inside Roaming, you should see a folder called Firestorm (if you installed the 32bit version) or Firestorm_x64 (if you installed the 64bit version).

Open this folder & you'll see a Logs folder inside.

Right click the Logs folder -> Send to -> Compressed (zipped) folder. This will create a file named Logs.zip. You can move Logs.zip to your desktop so you can find it more easily later.

Upload that logs.zip onto dropbox or google drive or any other file sharing service & give the link here.

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The problem didn't start till after I rolled back. I think the problem when I installed the new driver was my computer crashing and corrupting the new driver. But before the New driver my sl launcher worked fine, The only problem was the purple pink textures. I'll try the new launcher and drivers.

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