Missing many no copy items in my inventory.

[Mayottie]

As I look for my no copy items Ive purchased, seems like all are missing. All were in my inventory about last week and now they are gone. Is anyone having this issue or can help. T.I.A

[Lindal Kidd]

Follow the procedures here:  http://wiki.phoenixviewer.com/fs_missing_inventory

[Nalates Urriah]

When you ask a question like yours, include information about your computer and viewer. In the viewer menu, before or after login, open HELP->ABOUT... and copy paste that information in with you question. Otherwise, we are guessing and you'll have to deal with all our bad guesses.