I haven't been able to log into my SL viewers for a week... :(

[SweetMandana]

Could any one help me please? This is so frustrating!
my error message is :
"We're having trouble connecting. There may be problems with your internet connection, or the second Life Servers.You can either check your internet connection, and try again in a few minutes, click help to connect to our support site, or click teleport to attempt to teleport home"
This is my first time and I don't know how to reply your posts ....I would appreaciate it if you teach me that as well....  this is below are some information...IDK if thats helpful to get help with....

Firestorm 4.7.1 (45325) Apr 30 2015 16:03:52 (Firestorm-Beta) with Havok support
Release Notes
CPU: Intel(R) Core(TM) i5-4260U CPU @ 1.40GHz (1400 MHz)
Memory: 4096 MB
OS Version: Mac OS X 10.10.4 Darwin 14.4.0 Darwin Kernel Version 14.4.0: Thu May 28 11:35:04 PDT 2015; root:xnu-2782.30.5~1/RELEASE_X86_64 x86_64
Graphics Card Vendor: Intel Inc.
Graphics Card: Intel HD Graphics 5000 OpenGL Engine
OpenGL Version: 2.1 INTEL-10.6.31
RestrainedLove API: (disabled)
libcurl Version: libcurl/7.38.0 OpenSSL/1.0.1i zlib/1.2.8
J2C Decoder Version: KDU v7.5
Audio Driver Version: FMOD Ex 4.44.41
Qt Webkit Version: 4.7.1 (version number hard-coded)
Voice Server Version: Not Connected
Settings mode: Firestorm
Viewer Skin: Firestorm (Grey)
Font Used: Deja Vu (96)
Draw distance: 128
Bandwidth: 500
LOD factor: 2
Render quality: Medium-High (4/7)
Advanced Lighting Model: No
Texture memory: 512 MB (1)
VFS (cache) creation time (UTC): 2015-8-4T16:36:26
Built with GCC version 40201"

Thank you so much in advance

[Alwin Alcott]

what did you do with the recommendations in the other thread?... simply repeating it here won't help you either if we don't know what you did till now.

https://community.secondlife.com/t5/Technical/I-can-not-log-in-for-4-days-now/qaq-p/2955182

 

 

[SweetMandana]

Hello Alwin

 

I just figured how to write a comment here ! So I will go to that page and reply the dear helpers.

 

Thanks you