i can't view my profile

[Eufamia Laville]

i can't seem to view my profile. when i try to it takes forever to try and load and then i finally get an error reading that i have a missing plug and to install it. yet i can view other peoples profiles. does it have something to do with the edit feature? help please

[Knowl Paine]

Did it look sorta like that? Do you add a movie (video) link in your profile?

 

GStreamer-WARNING **: Failed to load plugin '/usr/lib/gstreamer-

 

Which edit feature are you referring to?

[Eufamia Laville]

this is what i got: The following media plugin has failed: Media_plugin_webkit

 

please reinstall the plugin or contact the vendor if you continue to experience problems. i didn't change anything on my computer or my secondlife profile. it just started today

[Peewee Musytari]

Seems to be a vanishing profile bug going around, see JIRA https://jira.secondlife.com/browse/VWR-24969?

If you always a Browser other than IE, try logging into the SL website (just once) using IE, that seems to fix some weird stuff.

If you need to edit your profile in the meantime use a 3rd party viewer or V2.4. Sometimes changing the way you view your profile can help too...For example if you are viewing in the SL viewer try going directly from your web browser & vice versa.

[Eufamia Laville]

sorry i meant in-world not through my web browser. i can't view the profile at all to change anything. and now i can't see others profiles either. lol it's really not a big deal just weird as i never received that error before

[Knowl Paine]

I did find some info, possibly a solution. Do you use Avira?

1) Using Avira Antivirus Webguard. This will block SL.
2) Make sure Flash and Quicktime are both installed and up to date.