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melioa

will i get my money back?

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so, i tried to pay for membership with my bank card (had more than enough money in the bank to cove the charge) it took ages for it to go through, then said failed, please try again later.....i checked my bank account out, and the money had been taken out....but i was not credited as a member.

i contacted support and they said they have no record of it. i have since paid again to uprade, and had no problems with it this time. but i still have not had my first failed payment back, any one else ever had this issue?  as i feel like i have been robbed by Linden Labs.

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You can have a chat with your bank about the first charge, and they may credit you the funds back. Not sure how your bank works, as far as that goes. It might have been best for you to get a copy of your bank statement or receipt for LL, to show them that you had paid and the funds had been taken. You may still be able to do this. Since it's a billing issue, give them a call.

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