Install viewer on Windows 7

[Riddle Sideways]

I had a nice working LL viewer for years on this Windows 7 Ultimate 64.  Auto updates were downloaded and installed nicely.

A few months ago, auto update started having issues with a few files.  I would cancel back to the old or skip those and things would be fine.
This last time, I fixed the file permissions of every (7) file it did not like, hit retry and it advanced each time.

Now I can't login.  "Login failed.  Despite our best efforts, something unexpected has gone wrong".
FireStorm can still login.

Downloaded the full version from SL site.
1. From FireFox download Run gives that I need Windows XP with service pack 3 ???
2. Running the downloaded Installer overwriting the existing finished fine, but won't login.
3. Completely uninstalled and removed existing.  Installed fine, but still won't login.

Answered: Thanks but solved it myself
 [ashamed to admit] this has happened before and I have a big note to self that I did not read first :(

Norton Security FireWall auto updates without notice during the night and every few months it puts a program rule against Second Life and SLvoice.

Thanks for the help and sorry to have wasted everybodies time.

 

[Lindal Kidd]

You say you "completely uninstalled."  Did you do a CLEAN uninstall, as detailed here?  http://wiki.phoenixviewer.com/fs_update_viewer

If you did, and it still won't work, try running it as an Administrator.