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Irene Muni

Knowledge Base: Issue when copy+paste an article in a post

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If you copy+paste an article of the Knowledge Base in a post (very frequent and useful in SL Answers) there is a issue with images and general format.

Example, see and compare with the original article (  http://community.secondlife.com/t5/English-Knowledge-Base/Flagging-an-item-on-the-Marketplace/ta-p/700183 ) this KB document

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If you find merchandise on the Marketplace that you think is in violation of the Marketplace listing policies, you can flag it. Customer support reviews flagged items to determine the best course of action.

To flag an item on the Marketplace:

  1. View the listing.
  2. Click Flag this item on the right. **Only uploaded images may be used in postings**s://d1yjxggot69855.cloudfront.net/images/e/e0/Marketplace_flag_link.png" border="0" alt="File:Marketplace_flag_link.png" width="267" height="309" />
  3. In the Reason for Flag dropdown, select your reason for flagging the item. **Only uploaded images may be used in postings**s://s3.amazonaws.com/images.wiki.secondlife.com/images/thumb/1/12/Marketplace_flag_item.png/640px-Marketplace_flag_item.png" border="0" width="640" height="340" />
  4. In the Detailed Reason dropdown, select a more detailed reason. **Only uploaded images may be used in postings**s://s3.amazonaws.com/images.wiki.secondlife.com/images/thumb/5/5f/Marketplace_flag_detailed_reason.png/640px-Marketplace_flag_detailed_reason.png" border="0" width="640" height="374" />
  5. Click Flag to flag the item, or Flag and Block to both flag the item and block it from your search results.
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Or see this another example in an answer of the SL Answers forum: http://community.secondlife.com/t5/Technical/unable-to-connect-to-simulator/qaq-p/736305/comment-id/3756#M3756 (it's an article of the "old" KB, the KB still in the wiki)

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Hi, is this about the "**Only uploaded images may be used in postings**" error? The trouble is that the knowledge base images are hosted on Amazon, but we are not allowed to post those inline.

In a bizarre twist, the exact same images are allowed in signatures.

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Yes, it's about images buit also about general formar. See the second example (KB: http://wiki.secondlife.com/wiki/Troubleshooting_DNS_login_issues ----- Post:  http://community.secondlife.com/t5/Technical/unable-to-connect-to-simulator/qaq-p/736305/comment-id/3756#M3756 ), the general format (headers...) is missed, is not accepted as HTML code.

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Yes, <h2> etc. are treated as "unsafe" by the editor, the tags are stripped, there is no substitution with a useful "safer" alternative like a font or weight adjustment.

For a smaller example LL can play with, the following line was originally <h2>a test</h2>

 

a test

 

After posting, there was <p>a test</p> in its place.

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