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PrincessNayeli

a friend abandoned a mainland parcel but is still getting charged land fees, what do they need to

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You will be charged fees for all land that you owned during the current billing cycle, even if you only owned it for a fraction of a second.  If your friend abandoned the land one seond after the start of the current billing period, she'll be charged for the entire period.  If she's into the next billing period and still being charged, she can contact the Linden Lab billing office to ask for their help.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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You will be charged fees for all land that you owned during the current billing cycle, even if you only owned it for a fraction of a second.  If your friend abandoned the land one seond after the start of the current billing period, she'll be charged for the entire period.  If she's into the next billing period and still being charged, she can contact the Linden Lab billing office to ask for their help.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

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Also, if she has donated tier to any group(s) she will be charged for that.  Tell her to look in the Land and $ tab of each group and make sure she is not donating any tier.  If so, remove the donation.

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