Irene Muni Posted March 6, 2011 Share Posted March 6, 2011 IMHO the Knowledge Base needs a label "Knowledge Base" LOL There is no label for articles related to the KB (example: http://community.secondlife.com/t5/English-Knowledge-Base/About-the-Second-Life-Knowledge-Base/ta-p/717279 ) :) Link to comment Share on other sites More sharing options...
Darren Scorpio Posted March 6, 2011 Share Posted March 6, 2011 I am not sure what you mean, they are within the "Knowledge Base" tab, also you can see "Knowledge Base" in the breadcrumb. Link to comment Share on other sites More sharing options...
Irene Muni Posted March 6, 2011 Author Share Posted March 6, 2011 Labels (as tags in forums) are related to Filters. See the labels in http://community.secondlife.com/t5/English-Knowledge-Base/tkb-p/English_KB%40tkb belowe of each article's title ("About..."). In the KB the possible labels are pre-fixed: see the Filters list Link to comment Share on other sites More sharing options...
Rand Linden Posted March 7, 2011 Share Posted March 7, 2011 That's a good suggestion, and one that I will discuss with the KB team. There might only be a few articles with this label, but it makes sense IMHO. Rand Link to comment Share on other sites More sharing options...
Rolig Loon Posted March 7, 2011 Share Posted March 7, 2011 I'm finding the Knowledge Base almost impossible to navigate. Its Search function doesn't seem to be able to find things that were easily accessible before. For example, I had a request this morning for a tutorial or other information about how to use the in-world Search function. I tried typing in keywords "Search", "Using Search", ""Search in world", "How to Search" and several other variants. None of the suggestions I got pointed to anything remotely relevant. I expected it to point to Torley's videos and to KB pages that I know were there before. What's up? Link to comment Share on other sites More sharing options...
Rand Linden Posted March 7, 2011 Share Posted March 7, 2011 Hi, The info on search is not in the Community Knowledge Base YET. It is still in the wiki: https://wiki.secondlife.com/wiki/Linden_Lab_Official:Search_FAQ https://wiki.secondlife.com/wiki/Linden_Lab_Official:Search_Guidelines We haven't moved all the articles over from the wiki yet. We are doing them in "batches" and trying to go through and eliminate old or redundant info, etc. So, for the next few weeks unfortunately, some stuff will still be in wiki, and some stuff will be in the Community KB. When we are done, all the end-user information will be in the KB, and only very technical info or official policy/pricing info will remain on the wiki. In the meantime, sorry for the inconvenience! Rand Link to comment Share on other sites More sharing options...
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