Is anyone else receiving duplicated emails about new posts?

[Darrius Gothly]

I have been getting duplicated emails for new posts because I am Subscribed to the Forum and I have participated in the Topic. If you are getting the same, please look at and Vote (for now) and Watch the following JIRA entry:

Receiving duplicate emails for posts to Forums

[Knowl Paine]

Maybe you are experiencing that being logged in twice thing.

When viewing Member's Online I see some resident's names twice.

I can look for your's.

[Kent Hutchinson]

I'm getting the same thing

[Darrius Gothly]

One of the emails says "Subscription to Topic" while the other says "Subscription to Board". The problem is that when you are Subscribed to a Topic in a Board that is also on your Subscription list, you get emails for both the Topic and the Board update/post. Jive didn't do that; instead it sent only one email when a post or update was made. So I don't think I'm logged in twice (in fact I know I'm not) but thank you for the suggestion.

[Peewee Musytari]

At the risk of pointing out the obvious, if you are subscibed to board and get emails, why would you need to subscibe to a topic too? Surely if you didn`t do that you wouldn`t get 2 emails or did I miss something? hehe :smileyhappy:

[Joshooah Lovenkraft]

I've noticed the same thing but I think it's because the poster has edited their response which generates another email.  I do find the automated emails themselves a bit busy with a lot extraneous information, so they could use a bit of tweaking for brevity.

[Terrilynn Carami]

I don't know if this could be related but I am getting duplicate emails of IMs

[Void Singer]

you can work around your problem in the short term by going to My Settings --> Preferences and unchecking "Automatically subscribe me to topics I participate in", and instead, when you reply in other boards (that you are not subscribed to) select the "Email me when someone replies" option to the right of the post editor under "Subscriptions"

[Niav Ansome]

Servers errors

[Darrius Gothly]

I know, on the surface it sounds absurd ... but it's not so simple. I am Subscribed to the Board because I want to be advised of every post to it, even new Topics. But I also want to be advised of follow-on posts to Topics where I've posted/contributed .. no matter which Board. I can't select "Subscribe to Topics I participate in EXCEPT ....". It's an overlap problem, and one that Jive dealt with properly by sending only one email. However Lithium sends both emails even though they refer to the exact same post.

[Darrius Gothly]

Yup .. and thank you. But call me stubborn, I happen to think the computer ought to do the work here.

[Darrius Gothly]

Totally agree Joshooah. What's even odder is when I follow the Topic link in an email about Answers, it takes me to a single pair, my question and your answer .. and logged out. I have to log in which takes me to the "Home page" of the site. When I go back, I still have only your answer to my question and no indication that there are any other answers available. *scratching head* It's confoozing.

[Joshooah Lovenkraft]

I haven't noticed any of the log out issues but when the email takes you to just our two replies, there is a "view entire topic" link that is easy to miss, right below your original question on the left hand side.

[Darrius Gothly]

LOL Yup, one of those "visibly invisible" links. Too bad they didn't put it into the ".... Options" menu drop-down at the top, or put a colored background on it .. or a box around it .. or a giant blinking arrow with flash animation .. or something. Usability issues proliferate. Lets hope they (LL) keep pounding them out until the site is smooth .. and not just stop partway along like they did with Marketplace.

[Joshooah Lovenkraft]

I saw somewhere that Torley is aware of the poor highlighting of links so perhaps we'll have watermelon coloured links in the near future

[Darrius Gothly]

Oh gawd ... I hope he adds a "Violently Ill" emoticon then. LOL

[Void Singer]

no arguments there, it's a bug that it doubles up like that, and should be jira'd... one would expect a fall through filter, or an early return...

[Darrius Gothly]

Ask and ye shall receive ... Receiving duplicate emails for posts to Lithium Forum Boards (https://jira.secondlife.com/browse/WEB-3720) I also put the Jira link in the OQ (original question?)

[Darrius Gothly]

PS: I also found the panel to manage subscriptions under My Settings. It's a bit non-obvious, but poke around and you can find it (written to those that are reading this to learn, and not those who learned and have posted to answer.)