What is a JIRA?

[Charolotte Caxton]

Something I have wondered for awhile now.

[Nika Talaj]

JIRA is the software Linden Lab uses to run the Bug Tracker for Second Life.  Here's a description:

http://wiki.secondlife.com/wiki/Bug_Tracker

People often refer to individual bugs as JIRAs ... e.g. I went to log a JIRA for that bug where your head goes up your a@@, but I discovered that it already exists!  https://jira.secondlife.com/browse/VWR-248

[Porky Gorky]

To add to Nika's comments, JIRA's are a great tool for you to use to add your support to the SL community. Alerting LL to issues and bugs and adding comments to existing JIRAS can help improve the platform and the overall experience for everyone. Second Life is a work in progress and JIRAS are key to improving stability and highlighting new and existing issues.

[Joshooah Lovenkraft]

In addition, for those bug reports that you are interested in, you can use the "vote" feature when signed in or "watch" feature to follow that particular entry.  Torley also made a video tutorial that explains it all in a bit more detail:

 

[Prokofy Neva]

It's the name of the software company that provides the bug tracker and most importantly, the feature proposal system.

The vote is being removed from this, so sign the petition to keep it in

http://www.ipetitions.com/petition/slvote/

[Prokofy Neva]

You will not be able to use the vote in two weeks. It is being removed. Please sign the petition to keep it in:

 

http://www.ipetitions.com/petition/slvote/

[Nika Talaj]

(Actually, JIRA is made by an Australian company named Atlassian http://www.atlassian.com/)

[TatianaDokuchic Varriale]

JIRA is an issue and project tracking tool built by a company called Atlassian.  SL Residents & LL use it to communicate problems, bugs etc. & the responses to them. 

You may also see the term PJIRA (Public JIRA) used.  This is the version of the JIRA that we, as SL Residents, get to see as opposed to anything used internally by LL.

On a humorous note, Atlassian use to give away free t-shirts to its customers with the slogan "Because you have Issues".  I've always wanted one of those! :smileyhappy:

[Nika Talaj]

The PJIRA was merged with the internal JIRA a while ago. According to LL, there is now only one JIRA instance for SL.

[Charolotte Caxton]

Thank you so much for the informative answer!

[Charolotte Caxton]

Thanks for the info and video!

[Charolotte Caxton]

Thank you for your answer.

[Charolotte Caxton]

Thank you for the answer and clarification.