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can't download second life


bluedevilreddevil
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Unsure why you think we would know more about your computer than you do.

You don't mention operating system or browser, or any connection info. Can't help you.

Some general guesses and often overlooked stuff:-

  • Check downloads of other applications work, or try using right-click Save Target As... (in Chrome/Chromium, similar wording in other browsers) and saving the .exe to disk first, and double-check you're attempting to download the version of Second Life that's correct for your PC and operating environment.
  • Also make sure you're not using a mobile OS like ChromeOS, Android, OS X for iPad/iPhone, Windows 8 RT and the like. Second Life requires a full installation of a PC-grade operating system.
  • You should also check anti-virus settings.
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What sort of computer are your trying to run the SL viewer on?  Does it meet the System Requirements?  Did you download the correct version (PC/Mac/Linux) for your computer? 

If you want to provide extra information or need to clarify your question, click on the Options link in the upper right corner of your question and select EDIT. Please do not start a new thread. Doing that makes it hard for us to see what other people have already suggested, and it pushes other residents' questions off the page.

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Hmmmm.. It's not all that old, except for the OS, so it's probably not your computer. You may have just somehow scrambled the file on download. Follow the instructions here for a CLEAN reinstall so that you get rid of all traces of any previous installation >>> http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

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