I lost a bought item?

[PrincessAmenda]

so I just bought an item and apparently instead of clicking the keep button at the window that appeared I pressed the x. I was hoping that I would get it anyways but I cannot seem to find it in my inventory, I wrote the item's name, looked on recent items, nothing. I already contacted the store owner about it but can anyone help me I'd be very glad, and if I didn't click the "keep" button it was just a mistake, I should have gotten the item anyways. :/

[Lucretia Brandenburg]

Contacting the store owner is the only recourse. When offered an item you purchased, if you do not click the button to accept it, the item does not go into your inventory. This happens a lot, just politely write to the merchant (check their picks to see if they prefer IM or notecard) and explain how you accidentally declined the item. Go to your transaction history and copy the transaction ID, the name of the item, and the price and provide this information to the seller. This is based on the assumption that a store does not have a redelivery terminal. If there is such a terminal, go there and ge the item redilivered. As to getting the item regardless because you paid for it, well actually no, if you decline the item, you are telling the vendor that you do not want it, regardless of whether you paid for it or not.

[Bobbie Faulds]

First, do check if they have a redelivery terminal. From there you can get the item redelivered.