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Update CC # for Account


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Have you tried deleting your current CC and add the new one from the scratch? You should also be able to ADD a new CC without deleting the previous one and select it as you payment method.

Otherwise, if it does not work, do as you were suggested and contact the billing support. If you are Premium member, you can also contact Live Chat.

https://support.secondlife.com/start-chat/

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

  • US/Canada: 800-294-1067
  • France: 0805-101-490
  • Germany: 0800-664-5510
  • Japan: 0066-33-132-830
  • Portugal: 800-814-450
  • Spain: 800-300-560
  • UK: 0800-048-4646
  • Brazil: 0800-762-1132

Long distance (not free): 703-286-6277

Billing Support is available twenty-four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above.

 

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Have you tried deleting your current CC and add the new one from the scratch? You should also be able to ADD a new CC without deleting the previous one and select it as you payment method.

Otherwise, if it does not work, do as you were suggested and contact the billing support. If you are Premium member, you can also contact Live Chat.

https://support.secondlife.com/start-chat/

If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers:

  • US/Canada: 800-294-1067
  • France: 0805-101-490
  • Germany: 0800-664-5510
  • Japan: 0066-33-132-830
  • Portugal: 800-814-450
  • Spain: 800-300-560
  • UK: 0800-048-4646
  • Brazil: 0800-762-1132

Long distance (not free): 703-286-6277

Billing Support is available twenty-four hours a day, seven days a week in the US, UK, and Canada and 7 days a week in all other countries listed above.

 

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I had this problem when the Credit Card was already registered to my fiancee's account. I cancelled her premium account and that let me register it to my account. 

 

Best advice however is to call Linden Labs and see what they say first. Theyre actuallly really nice and helpful on the phone. 

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