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BeckaBennet

I click on my SL icon on my desktop, it loads but then the log in window never pops up.

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What viewer do you use?  If you are using the official SL viewer and didn't update it today, that may be the problem.  That viewer had some bugs and caused a lot of problems for some people.  I suggest you download the viewer that just was released, hopefully with fixes" and do a clean reinstall.

Here is where to download the newest viewer:

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.7.22.297128

Here is how to do a clean reinstall

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life...

If you are not using the Official SL viewer but a Third Party Viewer, please update your post.  We will need to see your computer specs which you can get by launching your viewer, but not logging in.  Go to HELP>ABOUT <viewer name> and copy and paste all the information from there.  Also let us know what any error messages say that you may get when you try to log in.

Please do not create a new post if you need to add additional information. Edit your original post instead. You can edit your post to add additional information by logging in to the web site, going to the post you want to edit, then clicking "Options" at the top right of the post and choosing edit.

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What viewer do you use?  If you are using the official SL viewer and didn't update it today, that may be the problem.  That viewer had some bugs and caused a lot of problems for some people.  I suggest you download the viewer that just was released, hopefully with fixes" and do a clean reinstall.

Here is where to download the newest viewer:

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.7.22.297128

Here is how to do a clean reinstall

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life...

If you are not using the Official SL viewer but a Third Party Viewer, please update your post.  We will need to see your computer specs which you can get by launching your viewer, but not logging in.  Go to HELP>ABOUT <viewer name> and copy and paste all the information from there.  Also let us know what any error messages say that you may get when you try to log in.

Please do not create a new post if you need to add additional information. Edit your original post instead. You can edit your post to add additional information by logging in to the web site, going to the post you want to edit, then clicking "Options" at the top right of the post and choosing edit.

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