Nobody can write in the chat of the group.

[Sivesh Skeldergate]

Hi

I am an owner of the group called "The Vampire Blood".

Nobody can write in the chat of that group.

We are able to write in all other groups....but not in the our.

We can write and send the notices but nothing else.

The problem started 15 hours ago.

I've never seen a problem like this.

Can you help us?

Ty for your support

[Phoebe Avro]

Some group chat is broken your the 3rd peron i have seen with problems today.

[xXKoltXx]

my group has the same problem. House Baalberith is the group name.

No one can write to the group.

And it caught on so about 15 hours ago

[sinnamon Nirvana]

same thing for my staff chat. if anyone get the answer plzzzz let me knowi will do the same. i put in a ticket to sl:matte-motes-sour:

[Nalates Urriah]

The chat servers are being upgraded with new software. But, it seems they do still freeze up. Mad Pea just had that happen to their main game/hunt group, Madpeas.

Filing a trouble ticket with support and/or a bug report in the JIRA will get repair started. They need to restart the chat server your group is using.

If you have any premium members or region owners in your group have them call and ask for a chat server restart. Make sure they have the EXACT group name.

[xXKoltXx]

I do not have premium membership.....

 

[Sivesh Skeldergate]

ty all for your answers!

Now chat runs....may be it was a server problem.

 

in any case.....Great support!