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Utsche Kira

How long does it take for the account to upgrade itself to Premium?

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Utsche Kira wrote:

I paid for the Premium account two days ago and it still says I have a basic membership? Does anyone know how long do I have to wait to become a Premium member?

It's usually immediate unless there is something wrong with the billing information.  I would recommend calling Billing and find out what the hold up is.

--Cinn

If you have a non-technical issue with your account you can also call our Billing team at:

Toll-Free (US/Canada)

800.294.1067

Long Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Portugal: 800.814.450

Spain: 800.300.560

UK: 0800.048.4646

Support is in English Only

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Utsche Kira wrote:

I paid for the Premium account two days ago and it still says I have a basic membership? Does anyone know how long do I have to wait to become a Premium member?

It's usually immediate unless there is something wrong with the billing information.  I would recommend calling Billing and find out what the hold up is.

--Cinn

If you have a non-technical issue with your account you can also call our Billing team at:

Toll-Free (US/Canada)

800.294.1067

Long Distance

703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Portugal: 800.814.450

Spain: 800.300.560

UK: 0800.048.4646

Support is in English Only

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