gatin Zepp Posted October 24, 2014 Share Posted October 24, 2014 Hello guys, I'm trying to carry out a process credit but I'm not getting.I changed my e-mail recently, I had a hotmail but it stopped working, so I created an e-mail outlook.com, he signed up on paypal and here in Second Life, but when the process credit money was for hotmail (the email that no longer exists).This e-mail hotmail still appears on the screen process credit when we enter the value of the USD to be sent to paypal, I already changed the billing information.I think the problem is here in second life, already asked for help to linden lab, but did not solve anything.Please help me, if someone knows what is happening.Thank you. Link to comment Share on other sites More sharing options...
jordanit0 Posted October 24, 2014 Share Posted October 24, 2014 If your old hotmail account was used for your paypal and you changed that over to work with your new email. Then it sounds like what happened to my girlfriend. If it says the payment went through LL will tell you that they will have to wait for paypal to send the money back before you can get the money back in your account. What to do is phone paypal and tell them that a payment was sent to the old email that you used for your paypal they will reactivate your old email and you should see your payment straight away. But in the mean time I would go a change the paypal email you have on your account here so it doesnt happen again. Link to comment Share on other sites More sharing options...
gatin Zepp Posted October 27, 2014 Author Share Posted October 27, 2014 Thanks Jordanit0 for answer me. I just changed my e-mail paypal in second life and in paypal account but i think the issue is in second life because still show me my old e-mail in second life when i will set amount money to process credit Sorry for my bad english languange. Link to comment Share on other sites More sharing options...
gatin Zepp Posted October 29, 2014 Author Share Posted October 29, 2014 This issue is fixed, linden lab solved the problem. Thank you jordani0 for your time Link to comment Share on other sites More sharing options...
gatin Zepp Posted October 29, 2014 Author Share Posted October 29, 2014 This issue is fixed, linden lab solved the problem. Thank you jordanit0 for your time Link to comment Share on other sites More sharing options...
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