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Can I get a refund if I switch back to basic or even delete my account?
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Question
Deanna Starspear
Hi,
I upgraded my account to premium and paid to have it for a year. However, I recently found another virtual world that in my opinion is better than this one. I would like to know that if I were to either downgrade back to basic or delete my account, will I be given a refund minus the cost for the months I have been using my account? Also, the debit card I used to pay for the membership is no longer active. Can I still get the refund if I update my debit card information to the new card I now have? Thank you. Take care and be safe always.
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