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Sonny Hambleton

cannot login at all any more - error message keeps popping up - help pleeease !

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You are ghosted inworld.

If on a private region, ask the estate owner or manager to restart the sim. That will log you out.

If on mainland or you cannot contact estate owner or manager. it's Support who have to restart the sim so submit a ticket. Could take a long time though as Support is hugely overstretched.

Let Support know where your avatar is ghosted (if you know) to speed things up.

If you have Premium membership you can use Live Chat.

There is also another way you can possibly get inworld. Please refer to this thread and Marigold Devin's posts.

http://blogs.secondlife.com/thread/31444?start=0&tstart=0

Nyll

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You are ghosted inworld.

If on a private region, ask the estate owner or manager to restart the sim. That will log you out.

If on mainland or you cannot contact estate owner or manager. it's Support who have to restart the sim so submit a ticket. Could take a long time though as Support is hugely overstretched.

Let Support know where your avatar is ghosted (if you know) to speed things up.

If you have Premium membership you can use Live Chat.

There is also another way you can possibly get inworld. Please refer to this thread and Marigold Devin's posts.

http://blogs.secondlife.com/thread/31444?start=0&tstart=0

Nyll

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ah, okay... I think I understand now... thankyou VERY much, Nyll... I was getting kinda desperate here... I /have/ filed a ticket, but unfortunately was unable to say where I was trapped... but maybe I will be able to find out where by usung the way descibed in the link you kindly posted in your reply... 

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Alternatively, try to log in in an entirely different sim from your home or where you usually log out.

Just pick a random location that you never visited from the website and follow the SLURL, sometimes this works.

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hm.. I have tried to find the region/sim my av is trapped in by searching for it on the map via a different account, but somehow it doesn't show on the map at all - neither the region, nor the sim, nor my av... so I guess either the sim in question is still down - or it has been deleted or something - though at least the region shoukld show up - but it just says 'loading' all the time without anything happening - and I can't even tp to the place where my av has apparently been detected, cuz the function is greyed-out... ( ...I just hope I will get my account back running soon...

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Sonny Hambleton wrote:

hm.. I have tried to find the region/sim my av is trapped in by searching for it on the map via a different account, but somehow it doesn't show on the map at all - neither the region, nor the sim, nor my av... so I guess either the sim in question is still down - or it has been deleted or something - though at least the region shoukld show up - but it just says 'loading' all the time without anything happening - and I can't even tp to the place where my av has apparently been detected, cuz the function is greyed-out... ( ...I just hope I will get my account back running soon...

Sounds like a sim issue ok Sonny and probably only Linden Lab can help via a ticket. Keep an eye on the region though with your alt in case it comes back online and if it does, IM the owner. Although if it comes back online it may very well kick your avatar offline. You can always close the ticket if you get back online before LL deal with it. Unfortunately Support is kind of slow but maybe you'll get lucky.

Nyll

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