Jump to content
  • 0

SL won't let me log in.


You are about to reply to a thread that has been inactive for 3780 days.

Please take a moment to consider if this thread is worth bumping.

Question

  • 0

I just checked by searching your name....you are shown as logged in.  That means you are "ghosted".  The LL servers are showing you as logged on but you are not.  That normally happens when your viewer crashed or your connection to the servers stops of some reason.  The solution is to contact who ever is the owner of the sim you are ghosted on and request a sim restart.

 

If on mainland submit a support ticket stating where you are ghosted and that you want the sim restarted.  If you are premium you can use Live Chat to get a quicker response.  If you are ghosted on a private or Estate sim you need to contact the sim owner or manager with estate rights to request a sim restart.

 

Or, you can wait it out.........but sometimes that can be  days.

Link to post
Share on other sites

8 answers to this question

Recommended Posts

  • 0

I just checked by searching your name....you are shown as logged in.  That means you are "ghosted".  The LL servers are showing you as logged on but you are not.  That normally happens when your viewer crashed or your connection to the servers stops of some reason.  The solution is to contact who ever is the owner of the sim you are ghosted on and request a sim restart.

 

If on mainland submit a support ticket stating where you are ghosted and that you want the sim restarted.  If you are premium you can use Live Chat to get a quicker response.  If you are ghosted on a private or Estate sim you need to contact the sim owner or manager with estate rights to request a sim restart.

 

Or, you can wait it out.........but sometimes that can be  days.

Link to post
Share on other sites
  • 0

Well, at least I know the problem now. I'm not even quite sure where I am, let alone who owns the place. :/ I suppose my only option will be to wait it out. I think it may have been in FurNation Hell, or something like that. I know it was some sort of shop area at least, in the upper left of the square I was on. Sadly, I am not premium. >.< This is just great. *Sighs* Oh well. Thanks for your help, anyways. ^^

Link to post
Share on other sites
  • 0

I understand.  In the future it would be wise to create an alt and on the main accout choose your alt as a friend and allow the alt to see your location (known as "track" you).  Then when you suspect you are ghosted you can log your alt on and see where you are and get the request to restart the sim going.

 

Sorry for such little useful information on this particular problem........but for future it might be helpful.

 

Maybe Marigold Devin will see this thread ........she has some magic I'm not aware of for locating and helping ghosted avis.

  • Like 1
Link to post
Share on other sites
  • 0

There is something that has worked for others in the past.  People have shown that a ghosted avatar will actually appear to go offline for a minute every 14 minutes.  If you can log in during that minute, you can usually clear the ghost.

So try this.  Get a watch or clock.  Try to log in.  If it doesn't work, wait 60 seconds and try again.  Keep trying every 60 seconds until you get logged in.  Worse case, it should take you 14 minutes to finally get logged in.  Once you get logged in, log out and that should clear the problem.  Then you should be able to log in again.

Worth a try.  Better than waiting for a support ticket to be answered. ;-)

--Cinn

  • Like 1
Link to post
Share on other sites
  • 0

Hi Peggy...

Well i Have the same problem of logging in .but i know which place i was logged out or crashed out.. I was crashed out At PADI Scuba and Surf land,

But I dont know how to contact owner of the sim to restart it ... Can you or anyone help me regarding this ?

 

PS, I dont have alt ava..

Link to post
Share on other sites
  • 0

I have requested a FEATURE addition to our accounts, here on the MAIN SL site. 

After logging in here (authenticating ourselves, as we do to comment), we would have a 'BUTTON', that allows us to log ourselves out of SL if we get 'stuck'. 

Then we do not have to wait for a sim owner, or customer service, and often times lose days without being able to log back in.  Go to:

https://jira.secondlife.com/browse/SVC-6602

...to vote, to have this feature implemented soon!

Link to post
Share on other sites
You are about to reply to a thread that has been inactive for 3780 days.

Please take a moment to consider if this thread is worth bumping.

Create an account or sign in to comment

You need to be a member in order to leave a comment

Create an account

Sign up for a new account in our community. It's easy!

Register a new account

Sign in

Already have an account? Sign in here.

Sign In Now
×
×
  • Create New...