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Paivi Shippe

Is there a limit to additional accounts?

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"But does the limit of five free accounts per family or per IP-number still apply?"

It is a limit of five accounts per household... not 'five per family', the LL description is five per email address or IP address, or combination of both adding up to five.

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"But does the limit of five free accounts per family or per IP-number still apply?"

It is a limit of five accounts per household... not 'five per family', the LL description is five per email address or IP address, or combination of both adding up to five.

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Thank you for both replys - household was indeed the word I was looking for. I tried to find this information on the SL and LL web pages, but didn't - can you point me to the right spot? Or is this something that is not documented, but people just learn to know when they go over the limit?

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The info on Alt accounts is here:

http://wiki.secondlife.com/wiki/Linden_Lab_Official:Alt_Account_FAQ

As far as i am aware the term 'household' is not defined anywhere, I know a few Lindens and asked being curious myself (i had a few guesses as to what it meant but I don't want to give answers that effect other people and their accounts based on guesses or my own personal opinion).  What I'd suggest if you seek verification is call Billing... they are the people who deal with such things:

 

If you have a non-technical issue with your account you can also call our Billing team at:

Toll-Free (US/Canada)
800.294.1067
Long Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.


Local Toll-Free numbers

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Portugal: 800.814.450

Spain: 800.300.560

UK: 0800.048.4646

Support is in English Only

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