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Galvana Gustafson

I'm pretty sure the email for my other avatar no longer exists, and I've forgotten my password

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Check to see the current status of your support case at https://support.secondlife.com/history/

You may find that it has a note attached to it, requesting more information from you.  That's what they will do if you want access to an account but can't provide a password or the e-mail address for getting messages. They will ask for some other form of identification to verify that you are who you claim to be. 

You might also find that they have done absolutely nothing with your case.  If so, submit a second one, referencing the first case by its number.  Be sure that you explain that you can't receive e-mail at the old address.

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Check to see the current status of your support case at https://support.secondlife.com/history/

You may find that it has a note attached to it, requesting more information from you.  That's what they will do if you want access to an account but can't provide a password or the e-mail address for getting messages. They will ask for some other form of identification to verify that you are who you claim to be. 

You might also find that they have done absolutely nothing with your case.  If so, submit a second one, referencing the first case by its number.  Be sure that you explain that you can't receive e-mail at the old address.

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