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[Melody Wilkinson]

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[Amethyst Jetaime]

Any time money is removed from your account, there will be a transaction record created.  If you see nothing to explain it the money should still be there.  Check on the website for your account balance.  If that shows correctly you haven't lost anything, it just isn't showing correctly in the viewer.  Usually this is fixed with a relog, or having someone pay you $1L.

If the website balance is incorrect and you see no transactions to account for it,  then i'd call billing next to see what they can tell you.

Billing support phone numbers:
Toll-Free (US/Canada)
800.294.1067
Long-Distance
703.286.6277

The Billing team is available 24 hours a day, seven days a week.
Local Toll-Free numbers

France: 0805.101.490
Germany: 0800.664.5510
Japan: 0066.33.132.830
Portugal: 800.814.450
Spain: 800.300.560
UK: 0800.048.4646
Support is in English Only

[sven Homewood]

Did it diappear all of a sudden to -1 in the viewer? Then try simply a relog and it should be ok. What counts ins the tansaction History, if that is ok, nothing to worry about!

[Lindal Kidd]

Given your other question about your credit card, it sounds like your connection to SL could be sort of flaky.  Try turning off your entire computer setup, including your internet modem and router.  Wait a minute or two.  Turn everything back on and reboot.  Log in again.

Check your $L balance here on the website first.  If it seems low, check Account/Transaction History to see where the money went.

Then log in world and check the balance there.  It should be the same as the balance shown on the web site.