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Rodrigo Gaelyth

Pending Marketplace sale ID

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Hello Rodrigo, please see What is a "pending sale"?


What is a "pending sale"?

A pending sale usually means one of two things:

  • You're trying to buy something with USD and your payment is being held for review. In those cases, the item isn't delivered and the funds aren't deducted from your account until we approve the transaction involved.
  • Xstreet SL is having trouble delivering the item due to problems inworld within Second Life. Xstreet attempts to execute the sale for two hours, during which time it appears as a "Pending" sale on our website.
    • If the delivery succeeds, the sale completes, you receive the item, and the funds are transferred to the merchant.
    • If the delivery fails, the sale is cancelled, and your funds are returned to your Xstreet account.

If you are still having problems, you can submit a Ticket with Support at http://support.secondlife.com/ see Ticket Types

Be sure to use the Special Questions - Basic Account or Guest Login ticket type from the dropdown list  when entering the information requested.

Basic account holders and Guests can submit tickets for the following issues:

Xstreet SL Shopping

Hope this helps

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Hello Rodrigo, please see What is a "pending sale"?


What is a "pending sale"?

A pending sale usually means one of two things:

  • You're trying to buy something with USD and your payment is being held for review. In those cases, the item isn't delivered and the funds aren't deducted from your account until we approve the transaction involved.
  • Xstreet SL is having trouble delivering the item due to problems inworld within Second Life. Xstreet attempts to execute the sale for two hours, during which time it appears as a "Pending" sale on our website.
    • If the delivery succeeds, the sale completes, you receive the item, and the funds are transferred to the merchant.
    • If the delivery fails, the sale is cancelled, and your funds are returned to your Xstreet account.

If you are still having problems, you can submit a Ticket with Support at http://support.secondlife.com/ see Ticket Types

Be sure to use the Special Questions - Basic Account or Guest Login ticket type from the dropdown list  when entering the information requested.

Basic account holders and Guests can submit tickets for the following issues:

Xstreet SL Shopping

Hope this helps

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