How To Verify Purchase of L$, please?

[Baeric Constantine]

The purchase of nL$ seemed either to fail or not go through. I have checked in forums and google, but do not seem to find where a person has asked where does one check to see if the purchase has gone through or not.

• I have checked my bank, and it has not had funds taken from it.
• I have checked my account on Second Life and thee web site, and the transaction history, and it does not seem to be registered there either.
• Checked PayPal, and there is no transaction listed there either.

It seems to me, that the payment failed to go through... but I would like to be sure. If anyone has any ideas, I shall gladly accept them.

[Unklebob Hotaling]

Here you go bud, you can talk to LL directly inre purchases of lindens:

If you have a non-technical issue with your account you can also call our Billing team at:

Toll-Free (US/Canada)
800.294.1067

Long Distance
703.286.6277

Our Billing team is available 24 hours a day, seven days a week.

---

Local Toll-Free numbers

France: 0805.101.490

Germany: 0800.664.5510

Japan: 0066.33.132.830

Portugal: 800.814.450

Spain: 800.300.560

UK: 0800.048.4646

Support is in English Only

[Baeric Constantine]

Thank you very much

Did kinda hope there was a place online to check but I shall give them a call.

[Unklebob Hotaling]

"Did kinda hope there was a place online to check"

you checked your bank - no transaction... you checked paypal - no transaction... you checked your secondlife account - no transaction... you checked your linden balance - no transaction.  My guess is LL Billing will just say the same, no transaction happened.  The hope though is maybe Billing can tell you why the transaction didn't happen, or who's fault it could be - and that you can't find out from a website 

[Baeric Constantine]

Further information:

I suspected that the purchased failed, so just to check, I tried again and received this message: "Could not charge account. The system encountered an error while processing your order, please try again."

The following information is available on that error:

• Unable to update/Access Credit card Details or Pay by Paypal on the website
• I cannot buy L$. I have already connected successfully my Paypal account to my SL account.
• Paypal payment process failure
• According to the website, Lindens cannot be purchased through Lindex ATM's, but in fact, I can't purchase Linden's at all through the website either.

It seems this is a known error, with seemingly little by way of a workaround... that is to say that there probably is one... but it has not been immediately visible to me. The one said it was resolved, the one said see a blog post (but that is not available). This error has been seemingly plaguing LL and SL since around 2007.

If there can be anymore assistance before I call Linden Research... I would appreciate it.

[Unklebob Hotaling]

lol your sig makes me laugh... that was a funny thread.

[Baeric Constantine]

You just want the points haha - and I am giving them you too LOL

[Unklebob Hotaling]

i'd rather have bacon lmao

[Baeric Constantine]

Aye, me too .... bacon sarnies mmmm

Anyway, problem resolved... added another card, and the transaction went through perhaps an error on the card... who knows.