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what all benafits do Premium members have?

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From LL Officialhttp://wiki.secondlife.com/wiki/Linden_Lab_Official:What_are_the_different_levels_of_account_membership


The Short Answer

Account types can be broken down into:

  • Basic
    • Free
    • Can own Estates or Private Regions
    • Can rent anywhere, depending on the landowner's renting preferences
    • Can have a Covenant Agreement on Private Regions or Estates owned by other Residents
    • Can't own land on the mainland
    • Can't submit support tickets aside from the questions covered in the FAQ
    • No access to Live Chat
    • One person can have multiple free Basic accounts, subject to our alt account policies.
  • Premium
  • Concierge
    • Any account that owns an Estate, pays for an Estate, or pays tier for more than half a region's worth of mainland parcels
    • Has access to a special Live Chat area and phone number through the support portal. (Residents who don't qualify for Concierge service won't see these things)

The slightly longer answer

There are some nuances to these account types. For instance:

Different flavors of Basic

There are three kinds of Basic accounts:

  • Basic (No Payment Info on File) -- Basic accounts that have no payment information on record with us.
  • Basic (Payment Info On File) -- Basic accounts that have payment information on record with us, but haven't bought anything with it.
  • Basic (Payment Info Used) -- Basic accounts that have payment information on record with us and have actually used it to buy something (such as Linden Dollars).

These distinctions are useful for land owners, who can use the Deny by Payment Status options in the Ban tab of the About Land window to deny different groups of Residents access to their land based on this criterion.

Basic Concierge accounts

It's actually possible to have a Basic account and still qualify for Concierge service.

How, you ask?

Basic accounts can own Estates and Private Regions, whose setup and monthly costs are billed separatelyfrom land on the mainland (which Basic accounts can't own). A Basicaccount that satisfies the requirements for Concierge service describedabove qualifies as a Concierge-level Resident.

---> And also the Premium account hace access to 'Adult' contents and regions.

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From LL Officialhttp://wiki.secondlife.com/wiki/Linden_Lab_Official:What_are_the_different_levels_of_account_membership


The Short Answer

Account types can be broken down into:

  • Basic
    • Free
    • Can own Estates or Private Regions
    • Can rent anywhere, depending on the landowner's renting preferences
    • Can have a Covenant Agreement on Private Regions or Estates owned by other Residents
    • Can't own land on the mainland
    • Can't submit support tickets aside from the questions covered in the FAQ
    • No access to Live Chat
    • One person can have multiple free Basic accounts, subject to our alt account policies.
  • Premium
  • Concierge
    • Any account that owns an Estate, pays for an Estate, or pays tier for more than half a region's worth of mainland parcels
    • Has access to a special Live Chat area and phone number through the support portal. (Residents who don't qualify for Concierge service won't see these things)

The slightly longer answer

There are some nuances to these account types. For instance:

Different flavors of Basic

There are three kinds of Basic accounts:

  • Basic (No Payment Info on File) -- Basic accounts that have no payment information on record with us.
  • Basic (Payment Info On File) -- Basic accounts that have payment information on record with us, but haven't bought anything with it.
  • Basic (Payment Info Used) -- Basic accounts that have payment information on record with us and have actually used it to buy something (such as Linden Dollars).

These distinctions are useful for land owners, who can use the Deny by Payment Status options in the Ban tab of the About Land window to deny different groups of Residents access to their land based on this criterion.

Basic Concierge accounts

It's actually possible to have a Basic account and still qualify for Concierge service.

How, you ask?

Basic accounts can own Estates and Private Regions, whose setup and monthly costs are billed separatelyfrom land on the mainland (which Basic accounts can't own). A Basicaccount that satisfies the requirements for Concierge service describedabove qualifies as a Concierge-level Resident.

---> And also the Premium account hace access to 'Adult' contents and regions.

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Please not that it does not matter if you are a premium or concierge customer - if you are outside of the USA, you do not get acess to live help in your time zone.  Membership benifits are designed for USA benifits only.

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Disagree.

It's true the public open hour has been limited: "Live Chat Support! Live Chat is available 8am to Midnight PST, M-F; and  8am to 8pm PST Saturday and Sunday".

But there are acces to Live Chat for Europe (aprox. 17pm to 9am) and other time zones.

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