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Inworld profiles keep logging out

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Hi,

I'm having an issue inworld where I'm constantly unable to properly view mine or anyone else's profile in world without having to relog. I see a padlock button in the top left hand corner of the profile window which leads me to the sign in page when clicked. It's almost as if I'm partially logged out of the service. I'm currently using viewer 3.7.6 (289164) which has been fine until yesterday when this first started happening. Has anyone else had similar issues?

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yes, that happens from time to time. when the viewer connects to the search or profile sites, a special auth code is supposed to be sent with it so you don't get that login prompt, but it doesn't always work out.

when that happens, i find that it is usually all right for the rest of the session, if i go ahead and fill in those web site login prompts. the login page really wasn't designed with the viewer in mind, so you may have to click on the username and password blanks and button, and not try to use the tab key.

 
 

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