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Bambi Sigall

Unable to TP to adult sims now with new viewer

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Hello Bambi, please see the Land Access section in this article in Second Life Knowledge Base Linden Lab Official:What are the different types of Account Verification?

If you contact the Land owner and there's no restriction to your access then you will need to submit a Ticket with Support at http://support.secondlife.com/ or contact the Billing Team, the telephone numbers are on the front Support page.

Hope this helps

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Hello Bambi, please see the Land Access section in this article in Second Life Knowledge Base Linden Lab Official:What are the different types of Account Verification?

If you contact the Land owner and there's no restriction to your access then you will need to submit a Ticket with Support at http://support.secondlife.com/ or contact the Billing Team, the telephone numbers are on the front Support page.

Hope this helps

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Thanks Ellla, but this has to be viewer related. I visited all of these clubs the day before, and I was age verified months ago, and re- age verified last night to be sure.

I did put a ticket in last night, but since I don't have concierge level support any more, and got rid of my Premium account, I'm not holding out high hopes for it to get responded to, any time soon ;-(


Is there an alternative viewer someone can recommend? I'd go that way too, if I need to.

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Hello Bambi, can you give a SLURL and the error message you see, of one of the Clubs that you cannot access ?

It's possible that your User settings were corrupted during the Upgrade. You can reset to default settings, without reinstalling Second Life, by

.. moving all of your existing settings files to a different, temporary directory.  Next time Second Life starts, it will create a new, default set of settings files. Your settings files can be found in the following location:

* On Windows: C:\Documents and
  Settings\\Application Data\SecondLife\user_settings

* On Mac OSX: /Users//Library/Application Support/SecondLife/user_settings

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Aah,  that Error message relates to teleporting issues and while Maturity Settings can be a cause, its not the only one.

Have you tried the suggestions in the Knowledge Base article and video ? I'm having trouble teleporting and Troubleshooting teleporting

It's often a scripted attachment which is affecting your movement.

Please also check your network connection How do I check for packet loss (network lag)? and see this article for How can I improve performance ?

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My ticket was dealt with in record time (thank you LL!). He reset my adult verification settings, and suggested I remove all my attachments, then log out and in. I did that and it worked!

Thanks for the suggestions, Ellla -- you were spot on!. :-)

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