Why won't my Partnership go through?

[Shimaka]

 We've both tried and checked out spam folders in our email and regular mail. We also tried the dashboard as well. 

[Rolig Loon]

And you each paid the L$10 fee?  Double check to be sure that the transactions actually went through.  Each of you should open his/her dashboard at secondlife.com >>> Account and look at the Transaction History.  If there is a record that each of you paid the fee, then contact the LL billing Office to see why the partnership hasn't been registered properly.  If you have a non-technical issue related to billing concerns, you can call the Linden Lab billing team at the following toll-free numbers at any time 24/7:

US/Canada: 800-294-1067
France: 0805-101-490
Germany: 0800-664-5510
Japan: 0066-33-132-830
Portugal: 800-814-450
Spain: 800-300-560
UK: 0800-048-4646
Brazil: 0800-762-1132

Long distance ( not free, but you can use Skype to save some cost ) : 703-286-6277
**Note: Support is offered only in English

[Madelaine McMasters]

Hi Shimaka,

Others have had this problem. Here's a brief thread with a suggestion from KarenMichelle Lane...

http://community.secondlife.com/t5/Technical/Partnership-Accept-button-not-working/qaq-p/1895477

ETA: I forgot about the "unicode in profile" problem, which could also be the culprit...

Open both affected accounts' profiles.

Somewhere in the Biography and/or Real Life Biography sections of your profiles may lurk a Unicode character (those funny looking characters you often see in display names) that is messing up the partnership process. You may not be able to see them, some are invisible. To rid yourselves of that potentially troublesome character, remove all text from the Biography and Real Life Biography sections (copy/paste it elsewhere fo you can recover it later, then click in the text box, Ctrl-A, backspace). Don't forget to save the changes.

After you have cleaned and saved your profiles, retry the partnership offer. If your partner is able to accept, ensure that you are now listed as each others partners. If so, repopulate the biography fields of your profiles.

 

Good luck... and congratulations!

[Shimaka]

I have no Unicode in either my bio or rl bio.. So I dunno what's going on..