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Hi Fellow Residents, I installed the new update before logging on tonight and I have a problem!


Louloupot
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:matte-motes-crying: ... Hi Fellow Residents, I installed the new update before logging on tonight and I have a problem! two windows opened, and said that an error occurred wile installing the update. I tried to repeat it, but did not work and so I chose ignore, to let it finish. Now every time I close th second life, there is a crash window that tries to conect with something... I don't know what to do... any help? (no.. Im no pc master.. lol) thanks! 

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Hi Louloupot,

The currently advertised version of the SL Viewer (the one linked to at the bottom of this page) contains a bug that throws up a crash logger window when you quit (only under MS Windows). Quite a few people have been observing this. Here's a version of the viewer that was released yesterday, and addresses it...

http://wiki.secondlife.com/wiki/Release_Notes/Second_Life_Release/3.7.6.289164

If your previous installation failed, you may have corrupt files laying around. If this latest release gives you other problems, you may need to do a "clean install". Here's how to do that...

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life/ta-p/1375231

If you want to preserve chat and IM logs, take care to read the first note on that page, which will direct you to this...

http://community.secondlife.com/t5/English-Knowledge-Base/Text-chat-and-instant-messages/ta-p/700155#Section_.3

Good luck!

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