Ilvenna Posted March 11, 2014 Share Posted March 11, 2014 All right, this is driving me nuts. When I try to add a picture to my profile, I can't actually select any files. I have triple-checked file size, image size, file type, and permissions, and...yeah, no go. The files are always grayed-out and unselectable.I have the feeling that my problem is something stupidly simple and obvious, but for the life of me, I can't figure it out. Does anyone have any ideas? Or a good hard surface for me to bang my head on? Link to comment Share on other sites More sharing options...
Tex Monday Posted March 11, 2014 Share Posted March 11, 2014 Not sure if I can help you with the first problem...but.... Link to comment Share on other sites More sharing options...
Madelaine McMasters Posted March 11, 2014 Share Posted March 11, 2014 Hi Livenna, Are you attempting to edit your profile via Internet Explorer? Some have complained of issues there. Try Firefox or Chrome? Link to comment Share on other sites More sharing options...
Ilvenna Posted March 11, 2014 Author Share Posted March 11, 2014 Tex: Thanks for the tip. Madelaine: I suppose I should clarify that I'm trying to add an inworld profile picture, not a forum avatar. But thanks for the tip! That's helpful to know. Link to comment Share on other sites More sharing options...
Perrie Juran Posted March 11, 2014 Share Posted March 11, 2014 Ilvenna wrote: Tex: Thanks for the tip. Madelaine: I suppose I should clarify that I'm trying to add an inworld profile picture, not a forum avatar. But thanks for the tip! That's helpful to know. I know, sillly question, but have you uploaded the picture to SL? From your decsription I'm not sure how the files could be "greyed out." Perhaps it would help if we knew the exact steps you are taking. Are you doing this in the Viewer or on the Web? Link to comment Share on other sites More sharing options...
Madelaine McMasters Posted March 11, 2014 Share Posted March 11, 2014 Ilvenna wrote: Tex: Thanks for the tip. Madelaine: I suppose I should clarify that I'm trying to add an inworld profile picture, not a forum avatar. But thanks for the tip! That's helpful to know. I'm not speaking about the forum. And there is no in-world profile. The profile has been web based for quite some time. If you are using the viewer's built in web browser to edit your profile, that's probably the problem. That browser is a mess. Go here and upload your picture... https://my.secondlife.com/settings/profile Link to comment Share on other sites More sharing options...
Tex Monday Posted March 11, 2014 Share Posted March 11, 2014 Ilvenna wrote: Tex: Thanks for the tip. Madelaine: I suppose I should clarify that I'm trying to add an inworld profile picture, not a forum avatar. But thanks for the tip! That's helpful to know. OK...maybe some more helpful advice this time. If you're trying to put a picture in your profile through one of the viewers, provided the picture is either in your photo album or your textures, you should just be able to click on the photo on the profile then the photo in your inventory. The only reason I could think of that it wouldn't work is if it was uploaded in a different format and got sent to another area of your inventory. Maybe try reuploading it to your inventory??? OK..probably NOT more helpful. :matte-motes-sunglasses-3: Link to comment Share on other sites More sharing options...
Ilvenna Posted March 11, 2014 Author Share Posted March 11, 2014 Perrie: I have uploaded the image, yes. But the exact steps are as follows - In the viewer (I'm using the latest Linden viewer), I click on Me > Profile > Edit Profile > Profile Picture > Choose File. Which is where it falls down. Here's a screencap that may help explain what I'm talking about: Link to comment Share on other sites More sharing options...
Madelaine McMasters Posted March 11, 2014 Share Posted March 11, 2014 You are using the viewer's built-in browser... http://community.secondlife.com/t5/General-Second-Life-Tech/Profile-pic-woes/m-p/2541792#M105 Link to comment Share on other sites More sharing options...
Ilvenna Posted March 11, 2014 Author Share Posted March 11, 2014 Madelaine McMasters wrote: You are using the viewer's built-in browser... http://community.secondlife.com/t5/General-Second-Life-Tech/Profile-pic-woes/m-p/2541792#M105 ...er...I'm guessing from the suggestive ellipsis that I'm way off? What should I be doing? Link to comment Share on other sites More sharing options...
Madelaine McMasters Posted March 11, 2014 Share Posted March 11, 2014 I just launched the SL Viewer and verified that the built-in browser does not recognize image files on my Mac. This is the behavior I recall from long ago. Firestorm's built-in browser does appear to work. I always use Safari to edit my profile. If you're on a PC, you'd use IE (unless it gives you problems, it doesn't play well with SL's web properties), Firefox, Chrome etc. Using the browser of your choice, surf to this addess (you'll probably have to log-in with your SL credentials) and upload your profile picture there... https://my.secondlife.com/settings/profile ETA: It may not be clear that you are actually surfing my.secondlife.com with a skimpy built-in web browser when you edit your profile in-world. You are in-world, but your profile is on the web, and better accessed with a full featured web browser. Link to comment Share on other sites More sharing options...
Wooja Posted March 11, 2014 Share Posted March 11, 2014 Ilvenna wrote: All right, this is driving me nuts. The solution is easy. Remove the steering wheel from inside your pants. Wooja...lookforasimpleexplanation Link to comment Share on other sites More sharing options...
Storm Clarence Posted March 11, 2014 Share Posted March 11, 2014 : I am assuming you want the Headshot3 image. If so you need to make the image a png, gif or jpg (if it is already any of these then you need to have the extension e.g., ".png" on the image. ) Link to comment Share on other sites More sharing options...
Ilvenna Posted March 11, 2014 Author Share Posted March 11, 2014 Thank you! I really appreciate your help. This does...finally...work! Link to comment Share on other sites More sharing options...
dd Temin Posted March 11, 2014 Share Posted March 11, 2014 Hi , I always just left click and DRAG a photo or texture from my in world inventory onto my in world profile photo area. Or" am i mising some rocket science here? Anyway....glad you found a solution. Link to comment Share on other sites More sharing options...
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