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"Despite our best efforts something unexpected has gone wrong" what does this mean?


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It means what it says.  Something's gone wrong and it's thrown an "unexpected error" code (that is, the viewer doesn't know what's gone wrong).    Try again in a few minutes, and if it keeps on happening, restart the computer, restart the cable modem, consider clearing cache and reinstalling the viewer, and so on.    But it should usually be OK in a few minutes' time.

 

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It means what it says.  Something's gone wrong and it's thrown an "unexpected error" code (that is, the viewer doesn't know what's gone wrong).    Try again in a few minutes, and if it keeps on happening, restart the computer, restart the cable modem, consider clearing cache and reinstalling the viewer, and so on.    But it should usually be OK in a few minutes' time.

 

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