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What to do about Invisible & Solid Prims?


CelestialOmen
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I spawned a prim on my property only to find it spawn completely invisible. It is solid & invisible. I cannot find it in "area search" nor can I use crtl+alt+T. It's simply not there...but it is. :S Where would I submit a ticket and under what category if I were to seek the help of support for a reigon restart..? :matte-motes-confused:

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That sounds to me like a "phantom" or "ghosted" prim, and the only way to fix them is to ask for a restart.

As to which category to use, I'm a bit unsure, since my account is premium and I'm not sure what options free accounts have.   Normally, I'd simply contact Live Chat and ask them to restart the region, but otherwise I have an option in Support Tickets for Land and Region>Region Performance Issues, and I think I would use that.    I don't know if that option is available to you.

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Innula's right, you need a region restart to get rid of the ghost prim.  Anyone can request a restart.  Try Help/Support/Submit a Support Case/Land and Region/Region Performance Issues.

If you are Premium, you can use Live Chat for this and get a faster response.

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