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Can't Load Help!


Nansiilieva
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So we can help your further, please update your question with the following information as follows: Select the Options drop-down menu to the right of your question and select Edit Question.

1) The make and model of your PC or Laptop

2) Your Operating System

3) The make and model of your computer's Graphics Card or Subsystem.

4) The Speed and quality of your ISP.

Yeah, 4 hours is more than long enough to waif for a login. :)

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Computer Model:DLC-MT372 300W 120MM
Operation syster:32bit

3:I dont realy know it , it's not my computer , it's a friend of mine..

4:If you could explain me where to look at..

Useing Window's 7 (Sorry , but i need a little push to see where should i look to tell you the 3) and 4)

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Nansiilieva wrote:

Computer Model:
DLC-MT372 300W 120MM

Operation syster:32bit

3:I dont realy know it , it's not my computer , it's a friend of mine..

4:If you could explain me where to look at..

Useing Window's 7 (Sorry , but i need a little push to see where should i look to tell you the 3) and 4)

OK - So far you have a pretty computer case with a 300 watt power supply in it. Just do this.

1) Star SecondLife and do NOT login

2) Then display Help / About SecondLife

3) Click the Copy to Clipboard button

4) Paste that report here for us to take a look at.

:D

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OKies...

Make sure that you have placed the Second Life program folder [C:\Program Files (x86)\SecondLifeViewer] in the Exempted From Real Time scanning list for the Anti-virus and/or Anti-malware software.

Also let us know about your Graphic Card by

1) Right mouse clicking on the Computer

2) Select Properties / device Manager

3) Share the text in the Display Adapters item.

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Nansiilieva wrote:

I saw the real problem , when i press alt+ctrl+Delete , and turn on Task Manage , it show's this but it get stuck again , i cant press noting ...
winsow 2.jpg

All OKies - You are Nodal and SL is waiting for a response from you. Mmmmm OK please restart your PC and try again.

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Nansiilieva wrote:

It is in C:/Program File's

Can't copy , but can show you just click
[View Image] if you realy mean the Device Manager , it will take me 100x print screen , to show you all of it D;
winsow 2.jpg

OK now click on that option in the upper right DEVICE MANAGER then in the Device Manager window click on the Display Adapters option to share the Graphics Cards information.

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Nansiilieva wrote:

Well i dont know , but i realy wanted to play this game long time ago , but i had the same problem as now , so i should try to get help from the site...

Thats why I suggested trying another viewer. It won't change Second Life, but maybe you can log in with one of those. For example Singularity or Firestorm (there are many more, but those are two that I came to my mind).

 

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