Jump to content
  • 0

Cennot reset my password i forget my email


Lina Terrawyng
 Share

You are about to reply to a thread that has been inactive for 3823 days.

Please take a moment to consider if this thread is worth bumping.

Question

2 answers to this question

Recommended Posts

  • 0

Hello!

You must wait a few minutes and you will receive an email to reset your password. You must take into consideration:
1 - If after 5 minutes still do not receive the email in your inbox, then check your junk email.
2 - You remember the answers to your key questions and fill in some additional data such as date of birth, among others.
3 - Be patient if you are a premium user. SecondLife is taken very seriously the process of resetting passwords. It is even possible that you attend a support directly via email.

Remember, if you spend several minutes and you still can not change your password, then go here and select the option that applies and briefly write your problem.

https://support.secondlife.com/create-case/

Lebok

Link to comment
Share on other sites

  • 0

If you can't recall the answer to your security question when you are trying to reset your password, or if your e-mail address has changed or been forgotten, just contact Customer Support, preferably by opening a support case. You'll be asked to verify your identity and, working together, we can reset your security question.

We apologize in advance that support cannot retrieve passwords. Luckily, this won't be an issue once we reset your security question.

Link to comment
Share on other sites

You are about to reply to a thread that has been inactive for 3823 days.

Please take a moment to consider if this thread is worth bumping.

Please sign in to comment

You will be able to leave a comment after signing in



Sign In Now
 Share

×
×
  • Create New...