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Ban from second life without justification.!!! 2


Angelwh Maven
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As we explained in response to your previous post on this same subject, we are all SL residents, just like you.  We are not Lindens.  Lindens never come to this Answer service and we have never had any indication that any Linden ever reads what is posted here. There is, in fact, nothing that we can do to resolve your problem.  The only option open to you is to submit an appeal as directed in the e-mails you have received from Linden Lab. There is no way to discuss this by phone with Linden Lab. I am really sorry, but that's all we have to offer other than sympathy.

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Angelwh,

To answer your specific questions:

1) Yes your market is still open and selling your builds. Purchases will still be delivered and the Lindens will be collected under your now deactivated account.

2) You will have received a specific email from Governor Linden on 27/09/2013 regarding which violation of the TOS you are being permanently banned for. You will  not be given the names of any others involved in this decision. That Linden Lab chose to not only ban your store avatar but also all related ALT avatar accounts speaks to the level of violation they are worried about. I suggest you locate this email and re-read it. Feel free to share it's exact contents with us by copy & paste.

3) If you have or previously had a Premium account then you can cal one of these support numbers:

Concierge Support Phone Numbers

Toll-Free (US/Canada)

877.236.0711

Long Distance

703.286.2738

8am to Midnight PST, M-F; and 8am to 8pm PST Saturday and Sunday

Local Toll-Free numbers
  • France: 0805.101.490
  • Germany: 0800.664.5510
  • Japan: 0066.33.132.830
  • Brazil: 0800.762.1132
  • Spain: 800.300.560
  • UK: 0800.048.4646

4) TOS Bans rarely happen out of the Blue. You probably received warning emails from Linden Lab leading up to the permanent ban. However, egregious violations of the Terms of Service are the exception. Once again,  I suggest you locate this email and re-read it. Feel free to share it's exact contents with us by copy & paste.

 

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