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Friend was unable to pay his premium membership fee. Can no longer access his account.


Tristessiva
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A friend of mine has a balance owed to linden labs after not being able to pay his premium fee. He doesn't even want premium anymore. He can no longer access his account. Is there any way to fix this other than paying the fee? He is currently unemployed and unable to pay for it so I would like to help him if need be...
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A friend of mine has a balance owed to linden labs after not being able to pay his premium fee. He doesn't even want premium anymore. He can no longer access his account. Is there any way to fix this other than paying the fee? He is currently unemployed and unable to pay for it so I would like to help him if need be...
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a) We get lots of people asking questions on behalf of their 'friends'.  You won't be able to do anything about this though.  Your friend will have to contact LL's billing department - and pay the outstanding amount.

b) How well do you really know this 'friend'?  If not really well, in RL, then beware of scammers playing the begging card.  You could lose a lot of prefectly good money on a 'friend' who isn't either.

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Peter is right, your friend will have to do this himself.  He must:

  1. Pay any outstanding balance
  2. Sell or abandon any mainland that he owns
  3. Downgrade his account from Premium to Basic

If he does not do these things, LL will do them for him, by deleting his account, canceling all his land, inventory, and any $L balance.

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