For the Newbie's ?

[Brianna1848]

I keep buying things I can't open. I'll buy something that says 0 prim or 1 prim but it has 12 or 21, etc. I don't get it :matte-motes-bored:

[Brianna1848]

I keep buying things I can't open. I'll buy something that says 0 prim or 1 prim but it has 12 or 21, etc. I don't get it :matte-motes-bored:

[valerie Inshan]

Did you buy something from the SL Marketplace or inworld and wonder why you received a box? As in, "I bought a necklace but all I got was a picture of a necklace on a box?"

Don't worry! This is normal. Second Life items are typically sold in simple containers that require you to "open" them to get the contents. For example, if you purchase clothing that comes in a box, you must extract the clothing objects from the box container, then transfer them to your inventory so you can wear them. 

There's how to proceed. :smileyhappy:

http://community.secondlife.com/t5/English-Knowledge-Base/Opening-boxes/ta-p/700185

[Dora Gustafson]

Maybe Opening Boxes in the Knowledge base can help

:smileysurprised::smileyvery-happy:

[Sephina Frostbite]

Go to a sandbox, drag folder on to ground, right click,open.. when all it load, copy to inventory... if it says this is a no copy item then say yes so you get it

[Gollum Arabello]

Also don't trust the number given in Marketplace. The merchant puts it himself, so if it says 1 or 0 prims it doesn't necessarily reflect reality.

[Kelley Wonder]

The box that contains the item is the 1 prim object. The item inside would have a different prim or land impact count.