"Second Life is unable to run

[ToxicalR]

"Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware. Please make sure you have the latest video card drivers and even if you do have the latest, try reinstalling them."

 

Is Anybody Else Plagued With This Issue???

[ToxicalR]

"Second Life is unable to run because your video card drivers did not install properly, are out of date, or are for unsupported hardware. Please make sure you have the latest video card drivers and even if you do have the latest, try reinstalling them."

 

Is Anybody Else Plagued With This Issue???

[Rolig Loon]

That's a fairly common problem for newcomers to SL, or for people who have just upgraded their computers. Do as the message says and update your video card drivers.  Here's how >>> http://community.secondlife.com/t5/English-Knowledge-Base/Graphics-cards/ta-p/700073

If you are using Windows 8, here's some additional information provided by KarenMichelle Lane:

All Windows 8 Users

1) Manually apply ALL the Required and Important patches for Windows 8 from Microsoft. A new Win 8 PC needs 4-5 iterations of this to get them all. The easiest way to do this is to:

a) Enter Desktop Mode b) Launch Internet Explorer c) Right-click on the options area of the Browser and turn on Menu & Status Bar [and any other of the old standards you like] d) Tools / Windows Update. e) Select the CUSTOM button so you can monitor and select the downloaded options to install e) Repeat until all are DL'd and installed

Note: Don't install the Bing Desktop. Also, don;t install any Windows Live components unless you have an email account with Microsoft.

2) Identify the Video / Graphics system in your PC and get the Windows 8 drivers direct from the Video System manufacturer.

http://support.amd.com/us/gpudownload/Pages/index.aspx

http://www.nvidia.com/Download/index.aspx?lang=en-us

http://www.intel.com/p/en_US/support/detect/graphics

3) If you just performed the items 1) & 2) above, please reinstall SL again using the official version from Linden Lab. [be sure to do a clean install

http://community.secondlife.com/t5/English-Knowledge-Base/How-to-uninstall-and-reinstall-Second-Life...

Here is the Windows 8 Manual System File cleanup procedure since it's not in the procedure above.

Windows 8
1.Using File Explorer -> Libraries / Computer / ( C: ) / Users /
2.Press the Continue button to get permission to obtain permanent permission edit this directory.
3.From the View drop-down menu option select Options & Change Folder & Search Options
4.Select the View Tab
5.Under the Hidden Files and Folders options click on the - O Show hidden files, folders & Drives radio button
6.Push the Apply Button then the OK button.
7.Open C:\Users\\AppData\Local and delete the contents of your Temp folder and the SecondLife folder.
8.Uninstall Second Life using the Programs and Features tool in the Windows Control Panel.
9.Download and install the latest release of the Second Life Viewer from http://secondlife.com/support/downloads/.

You should be up and running in no time.

P.S. I recommend these steps on all Windows 8 PC's and Laptops, specifically designed for Windows 8 with high-end Graphics Sub-Systems or Graphics Cards.

P.S.S. - On Upgraded PC's & Laptops - If your computer was not designed specifically for Windows 7 or Windows 8 these steps may still help. There are many "Designed for Vista" PC's that don't upgrade well to Windows 8. If your PC was designed for Windows XP, Windows 8 is usually NOT a viable option, practically speaking.