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kangar Aya

"We are unable to complete your request at this time. Please contact Second Life support for.."

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If you can log in here, you can create a support ticket. Just click HELP at the top of this page and then Contact Support.  When you do, explain that you are submitting from an alt account, providing all the information necessary to identify yourself.  Linden Lab will probably ask you for further proof of your identity as a security measure, because they want to be sure that you aren't trying to mess with someone else's account.

If your account is on hold, it is probably a temporary measure.  Linden Lab will do that if they are trying to account for some irregularity.  It's not necessarily an indication that you have done anything wrong.  They may simply be auditing accounts to look for some odd system behavior.  If you had been suspended or banned, you would have received an e-mail of explanation. 

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If you can log in here, you can create a support ticket. Just click HELP at the top of this page and then Contact Support.  When you do, explain that you are submitting from an alt account, providing all the information necessary to identify yourself.  Linden Lab will probably ask you for further proof of your identity as a security measure, because they want to be sure that you aren't trying to mess with someone else's account.

If your account is on hold, it is probably a temporary measure.  Linden Lab will do that if they are trying to account for some irregularity.  It's not necessarily an indication that you have done anything wrong.  They may simply be auditing accounts to look for some odd system behavior.  If you had been suspended or banned, you would have received an e-mail of explanation. 

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